Customer Accounts
Resume:
Stephan Anderson Charlotte, NC 28216
Email: **************@*****.***
Phone: 704-***-****
EXPERIENCE
TAS, Charlotte NC 2006 to Present
Sr. Commercial/Credit Collector
> Responsible for overseeing a commercial portfolio of more than 50
million dollars
> Maintained the customer driven environment
> Exhibit intuitive problem solving abilities
> Completed credit applications for new clients
> Checked client references
> Approval of vendor invoices
> Reviewed financial statements, completed terms, and set up credit
lines for new clients
> Made daily calls on delinquent accounts
> Researched documents for disputed invoices
> Applied cash payments
> Oversaw a team of 25 employees
> Responsible for checking account aging on a daily basis
> Reviewed new accounts from employees for approval
> Composed weekly and monthly reports for the aging report
> Responsible for putting together weekly strategy and plans for client
portfolio
> Prepare documents to submit to Banks for Letter of Credit Drawdown
Power Steel, Phoenix, Arizona 2004 to 2006
Sr. Commercial/Credit Collector
> Called on all past due (30/60/90 day) accounts daily
> Researched disputed invoices
> Approval of vendor invoices
> Maintained a customer driven environment
> Developed methods for problem and conflict resolution
> Prepare documents to submit to Banks for Letter of Credit Drawdown
> Completed credit application, checked client information and reviewed
financial statements
> Responsible for checking account aging on a daily basis
> Oversaw a team of 15 workers
>
Lewis Finance, Tulsa, Oklahoma 2000 to 2004
Collection A/R Representative
> Developed methods for problems and conflict resolution
> Skip traced on past due accounts
> Called on all past due (30/60/90 day) accounts daily
> Received and applied payments to appropriate accounts
> Called on all past due accounts daily
> Researched disputed invoices
> Approval of vendor invoices
> Maintained customer driven environment
> Developed methods for problem and conflict resolution
> Completed credit application, checked client information and review
financial statements
> Responsible for checking account aging on a daily basis
> Oversaw a team of 15 workers
> Received and applied payments
Nationwide Finance, Chicago, Illinois 1992 to 2000
Lead Commercial A/R Collector
> Handled Accounts Receivable for assigned commercial accounts
> Updated contact information
> Developed methods for problems and conflict resolution.
> Assigned to work fleet accounts
> Called on all past due (30/60/90 day) accounts daily
> Updated client contact information
> Researched disputed invoices
> Maintained customer driven environment
EDUCATION AND TRAINING
Grambling State University
Bachelor of Arts Business Administration
US Army
Personal Systems
SOFTWARE
Microsoft Office Excel/Word/PowerPoint/Outlook; SAP application
software; CUB System and Fax System
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