Management Customer

J enna Rebecca Walker

*** ******* ***** ******: 864-***-****

San Angelo, TX 76901 Home: 325-***-****

********@*******.***

Objective

To obtain a challenging position in the field of business that will utilize and develop my leadership, communication,

and organization skills.

E ducation

• Clemson University, Clemson, South Carolina: 2002-2006

-Bachelor of Science, Major: Management Minor: Financial Management GPA: 3.7 / 4.0

-Computer Skills: Word, Excel, PowerPoint, Access, Internet.

Work Experience

• Account Control Technology, Inc., San Angelo, TX 76901 M arch 2010 – July 2010

- Portfolio Representative

- Resolved delinquent and defaulted student loan debt.

- Assisted borrowers in finding solutions to their financial problems.

- P repared monthly audits and detailed reports of account resolutions.

• David, Kamp & Frank, L.L.C., Newport News, VA April 2007 –

November 2007

- Collections Law Clerk

- Dealt with Clients’ needs and requests.

- D rafted memos, affidavits, and letters for attorneys.

- Kept detailed records for Collection department.

- P repared court dockets.

- Executed attorneys’ wishes.

• Marriott Manor Club, W illiamsburg, VA J une 2006 –

April 2007

- Recreation Attendant

- P lanned, promoted and oversaw resort activities and services.

- H andled guest issues and requests to ensure a positive customer experience.

- Conducted weekly inventory of rental equipment.

• Milliken and Company, Spartanburg, SC Summer In ternship 2005

- Collected external benchmarks.

- Collected and analyzed Voice of the Customer data.

- Developed the best practices and the value presentation.

- Conducted conjoint analysis at the Outdoor Retailer Summer Market in Salt Lake City, Utah.

Honors & Activities

-Member of Beta Gamma Sigma

-Member of the National Society of Collegiate Scholars.

-Clemson University President's List, Fall 2003.

-Clemson University Dean's List, Spring 2004 and Spring 2003.

-Life Scholarship recipient.

-IPTAY Collegiate Club.

-Meals on Wheels volunteer.

-Interests: sports, music (piano and t rumpet), t ravel, and swimming. References available

u pon request

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