Shaad Habibi
Maryland-20866
*****.******@*****.***
Objective
To attain a management position in the Human Resources arena which, helps
me utilize my 5+ years of Human Resources Generalist and Management
experience, my sales experience and education to assist the company in the
accomplishment of its strategic goals and its mission, vision and values.
Education
. Bachelor's of Science in Business Management and Computer Information
Systems from Osmania University, India.
June 2003.
. General High School Diploma from Hoffman Estates High School located
in Hoffman Estates, IL
June 1999.
Certificates
. Graduate certificate in Human Resources Management from University of
Maryland University College Dec
2008
. HR Generalist Certificate - Society of Human Resources Management
Dec 2008
. Essentials of Human Resources Management Certificate- Society of Human
Resources Management May 2010
. Human Resources Management Certificate - George Mason University May
2010
Work Experience
Ronald Reagan Building &
International Trade Center Human Resources Generalist Aug 2007 to
Present
. Handled full cycle recruiting for RRB & ITC, Aria Restaurant and
United States Supreme Court Cafeteria. Provided support to 600
employees from all three companies.
. Demonstrated leadership for the Human Resources function by utilizing
sound, professional judgment during recommendation and decision making
processes.
. Educated and provided council management regarding employee relations
issues including, but not limited to discipline, communication,
termination, hiring, training, etc.
. Coached management and staff on appropriate corrective action steps
needed for improving unacceptable performances and behaviors in
accordance to the policies and procedures set forth by the company.
. Assisted in the identification, development and implementation of
broad human resources strategies and interventions associated with
accomplishing business objectives.
. Provided information and coordinated activity related to established
HR policies, procedures, or regulations (i.e., benefits, performance,
EEO, safety, etc.).
. Ensures that all governmental regulations are compliant relative to
FLSA / wage and hour laws.
. Knowledgeable of all federal, state, and local laws.
. Handled inquiries regarding HR programs, policies and procedures.
. Developed and maintained a network of contacts to include area
industry human resources directors to help identify and source
qualified candidates.
. Visited all departments and met with hiring managers to develop a
thorough understanding of the department culture and the uniqueness of
the organization's recruitment needs.
. Created and fostered strong working relationships with local colleges,
trade schools, and diverse professional organizations to attract and
recruit alumni and diversity candidates.
. Acted as a liaison with area employment agencies and departments of
employment services submitting listings of current openings and job
application procedures.
. Developed an effective pipeline of key talent potentially available
for immediate hire as succession planning needs dictate.
. Processed all recruitment advertising including print & web resources.
Maintained current recruitment advertising expense log.
. Reviewed resumes and credentials and pre screen candidates for
appropriateness of skills, experience, knowledge and salary
requirements in relation to position requirements.
. Provided consultancy on employee related issues such as employment
legislation, performance management and career advancement.
. Provided accurate and timely Management Information, analyzed data,
identifying trends and patterns to establish people issues and
opportunities.
. Handled HRIS management of employees, applicants and terminated
employees.
Atlantic Wireless Regional Sales & Recruiting Manager Dec
2005 to Aug 2007
. Overseen operations of 10 retail locations.
. Product promotions, Quality Control, Inventory Management, Payroll,
Accounts Receivables and Payable, Loss Prevention, Profit Analysis,
Budgeting, Cost Reductions, Recruitment and Training of store managers
as well as employees.
. Assisted in the continuous development, implementation and improvement
of programs and processes that provide associates (staff and
management) opportunities to regularly perform to the best of their
abilities, to consistently achieve mutually agreed upon goals, and to
continually improve performance results.
. Advised and coached managers and supervisors on ways to consistently
and effectively role-model behaviors and communications that create a
collaborative environment in which there prevails respectful behavior,
trusting relationships, cooperative interactions, fair treatment,
quality performance and positive morale.
. Assist in the identification, development and implementation of broad
human resources strategies and interventions associated with
accomplishing business objectives.
. Supervised store managers as well as 55 employees including goal
setting, formative and evaluative feedback.
. Introduced and accoutered the company with software called "Tele-
tracker online" which is used for inventory tracking, commissions and
bill payments.
Hampton Inn Assistant General & Recruiting Manager Dec
2005 to Aug 2007
. Provided Guest Service, Inventory Management, Customer Satisfaction,
. Management and motivation of front desk team, accounting, scheduling,
shift coverage
. Managed critical on site customer care issues
. Communicated sales and marketing strategies to sales representatives.
. Provided and maintained overall satisfaction to associates and guests.
. Advised and coached managers and supervisors on ways to consistently
and effectively role-model behaviors and communications that create a
collaborative environment in which there prevails respectful behavior,
trusting relationships, cooperative interactions, fair treatment,
quality performance and positive morale.
. Assisted in the continuous development, implementation and improvement
of programs and processes that provide associates (staff and
management) opportunities to regularly perform to the best of their
abilities, to consistently achieve mutually agreed upon goals, and to
continually improve performance results.
. Educated and provided council management regarding employee relations
issues including, but not limited to discipline, communication,
termination, hiring, training, etc.
. Coached management and staff on appropriate corrective action steps
needed for improving unacceptable performances and behaviors in
accordance to the policies and procedures set forth by the company.
Verizon Wireless Retail Sales Representative Aug 2004 to Nov
2005
. Participated in revenues and goals as head sales advisor.
. Provided Daily Tracking and Changing of Price Plans, Products &
Promotions.
. 6 time Verizon Wireless Employee of the Month: February 2005, March
2005, April 2005, June 2005, July 2005 and October 2005.
. Quota was for 150 phones a month sold 225+ phones each month achieving
150% of quota.
. Used Direct as well as Indirect marketing to achieve sales goals.
Sprint PCS Communication Specialist July 2003 to Aug
2004
. Maximized monthly activations (Helping customers choosing the correct
long distance provider for their residential as well as business
lines.
. Managed critical on site customer care issues.
. Communicated sales and marketing strategies to sales representatives.
. Sprint PCS "Bronze Prize" awarded for the third best Regional Sales
Representative, included $7,500 Bonus plus a 65 inch flat screen HDTV
along with Bose Surround Sound System.
Languages
. I can speak, read and write Hindi & Urdu. My level of experience in
these languages is very proficient.
. I can also on a beginner level speak, read and write Arabic.
References provided upon request.