Diane Schroeder
Portland, OR 97210
Phone: 503-***-****
Email: ********@****.***
GOAL: To use my strong consultative selling and sales management
skills with an organization that I can help grow and achieve maximum
success.
POSITION HISTORY
Sales Executive /Loan Officer 9/03-Present
Eagle Home Mortgage, LLC, Clackamas OR
. Developed extensive client database by targeting individuals/vendors and
their customers/buyers/sellers to build strong referral network.
. Use ongoing cold calling to ensure continuing volume to average sales of
minimum gross 12M to 14M in loan amounts.
. Fluent in maintaining high volume financing from all perspectives
beginning with individual investors' programs and guidelines.
. Counsel clients with keen listening skills, intent and focus. Use
awareness of their emotional and motivational states to determine
timelines that fit their individual needs, and advise them accordingly.
. Meet with individual realtors to discuss what I can do to help their
business grow and to build relationships of trust so they send their
homebuyer clients to me.
. Chosen in 2009 to recruit applicants to star in HGTV's "My First Place,"
working closely with associate producer for their first ever filming in
Portland, Oregon.
. Continue to demonstrate aggressive telemarketing techniques to keep
business flowing in a highly competitive and volatile industry.
. Use follow-up system to ensure customer satisfaction and to generate
referral business.
. Continue to join outside networking organizations to launch further
market share.
Sales Executive 02/97-08/03
Catapult, Portland, OR
. Did extensive cold-calling telemarketing to sell training/education for
Microsoft office products.
. Sold to individuals and businesses, assessing what products would fit
their needs.
. Met in person to counsel individuals and managers in charge of
departments to assess their plans of action and to identify the support
they needed to achieve those results so that the courses/training chosen
would have the best impact.
. Created follow-up system to ensure customer satisfaction and continued
referral business.
. Affiliated myself with outside network organizations to market what the
company had to offer and engaged in any activities available to support
further growth in market share.
. Promoted to Sales Training Manager; trained incoming sales employees.
Sales Executive/Loan Officer 09/92-01/97
Phoenix Mortgage, Portland, OR
. Transitioned to mortgage sales based on sales background.
. Began with telemarketing/cold calling to establish clientele throughout
the greater Portland area.
. Developed database from scratch, to develop and maintain sales of minimum
8M annually.
. Counseled individual clients to determine what programs would best fit
their needs.
. Met with individual Realtors to discuss what their requirements were to
work with me as their chosen lender.
. Learned all the techniques necessary to be an effective
salesperson/counselor in the mortgage industry.
Director of Client Services/Executive Search Employment Counselor 1/80-
8/87
Donahue and Associates, Chicago IL
. Extensive cold calling/telemarketing to recruit candidates for various
clients.
. Interviewed candidates in a thorough process to determine what they had
to offer and match candidates to clients based on skill sets and
psychological culture.
. Counseled individuals to assess their career goals/path, and guided them
to make the best decisions to match them.
. Counseled various company/human resource individuals to define what
candidates would be the best choice in potential employees they were
looking to hire.
. Used referral networking and follow up system to maintain my existing
clients (Xerox, Northwestern University Hospital, Sidley & Austin and
many other law firms /corporations) and to expand our market share in the
greater Chicago area.
. Developed a Temporary Division to staff our clients with short-
term/temporary position needs.
. Promoted to Sales Manager; trained new employees and guided them to
success.
Various Part-time Art Gallery Positions/and Gucci Retail 9/87-8/92
Chicago, IL
. Worked on a part-time basis, selling, while attending the School of the
Art Institute.
EDUCATION
International Coaching Federation (IFC) Certification, Apositiva Institute,
Portland, OR
Bachelor Fine Arts, School of the Art Institute, Chicago, IL
Various Business Courses completed through Community Colleges, Chicago and
Portland