Manager Office

MELVIN LOFTON

**** ******* *****, **** *****, NC 28348 * 910-***-**** * ******@*****.***

OBJECTIVE

A position with progressive company utilizing my experience and skill in an office environment

SUMMARY OF QUALIFICATIONS

Over 12 years’ office and managerial experience

More than 9 years experience in the telecommunications industry

Self motivated and confident in making independent decisions

A strategic thinker, succinct communicator, and hands on manager with a consistent record of overachievement

PROFFESSIONAL EXPERIENCE

03/08 – Present Beasley Broadcasting Group, Fayetteville, NC WZFX FOXY 99.1 FM

On-Air Announcer/Night Show/Mix Show DJ

Performed duties as the night time on-air announcer and mix show DJ for the number one

radio station in the Fayetteville market. Monitored commercial log daily and

recorded any discrepancies. Created and executed several contest and show parts that resulted

in higher listenership. Mixed for the Blackout Mix Show which received the highest ratings of

any day part in the Spring 2009. Executed duties as official MC for Annual Summer Jam Concert.

07/08 – 08/09 Cape Center Dental, Fayetteville, NC

Receptionist/Assistant Office Manager

Performed daily duties to included confirmation calls to patients for the next day appointments,

maintained and filed charts, set appointments and collect payments as necessary. Filed and posted

payments for Medicaid and several other insurances. Completed on average 10 patient treatment

plans per day. Opened and closed the office daily, prepared daily and monthly reports, and

assisted in completing the yearend report.

12/99 – 02/08 Radio One Augusta, North Augusta, SC, WFXA 103.1 FM

On Air Announcer/Afternoon Drive/Mix Sow Coordinator/Midday’s/Night’s/Production Director

Performed duties as on-air announcer for top rated radio station where the afternoon drive

was number one in the city according to Arbitron ratings. Performed in a number of capacities to

include the midday and at night with the occasional morning show fill-ins. Selected to train all

new employees on digital equipment. Conceptualized and produced promos and commercials

daily. Monitored EAS equipment and performed monthly and weekly required test.

Mastered working with editing software i.e. Cool Edit Pro, Sound Forge, Vegas Audio, Pro Tools,

etc. Developed and organized a community program for disadvantaged kids. Recorded transmitter

readings. Amend programming logs and noted discrepancies. Executed show from on site remote

broadcasting locations throughout the city. Managed on-air programs. Produced and presented

weather reports, traffic reports, and local and national news reports on a daily basis. Represented

many national products through endorsement program. Prepared daily mixes for our urban and

adult contemporary formats. Volunteered time and talents to several non-profit organizations.

07/98 – 11/99 Orthodontic Centers of America, North Georgia Orthodontics

Facility Administrator/Stone Mountain/Morrow/GA

Performed duties as a facility administrator and supervised a staff of 15 – 20 employees.

Analyzed various customer accounts resulting in quick resolution for any problems.

Reduced percent uncollected and increased overall profit in less than 3 months. Won

awards for outstanding office company wide for 5 consecutive months. Trained several

potential office managers while serving as Regional Director for Training Support.

Served as supply purchasing agent. Skilled in a variety of computer applications.

MELVIN LOFTON

Page Two

07/97 – 07/98 Orthodontic Centers of America, Virginia Orthodontic Specialists

Facility Administrator/Hampton/Virginia Beach/VA

Performed duties as a facility administrator and recruited, interviewed, hired, trained,

supervised and terminated personnel as necessary. Skilled in collections, filling

insurance, staff payroll, and marketing strategies. Evaluated and counseled employees on

job performance. Mastered working on multiple projects with time constraints and

consistently met deadlines. Oversaw more than 1400 customer accounts and negotiated

orthodontic case sales of up to $65,000 per month. Purchased computer upgrades for the

office, saving the company more than $2,000 per month in overtime compensation.

06/86 – 07/97 United States Army

Office Manager/Dental Hygienist/Dental Assistant/Receptionist

Performed duties as an office manager to include preparing daily and monthly statistical

reports. Managed a budget of $50,000 and responsible for equipment in excess of

$200,000. Trained personnel throughout the company on office policies and procedures.

Developed a blueprint and assisted in the renovation of the office with a budget of

$250,000. Skilled in resource management, training management, human behavior,

ethics, problem solving, principles of motivation, and counseling. Initiated, coordinated,

and conducted 2 fashion shows with positive monetary results in support of a non-profit

organization. Coached a youth basketball team to 3 consecutive community

championships. Cross-trained foreign employees and Navy personnel to office standards.

EDUCATION, TRAINING & AWARDS

Enrolled at Troy State University Present

Certificate, Personnel Administrative Course 1999

Certificate, Basic Management Course 1995

Certificate, Leadership Development 1991

Won several awards for outstanding leadership

Graduated in the top 5% of all courses attended

Current GPA 3.2

Typing 30 WPM

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