Customer Service Administrative Assistant

Location:

Posted:

December 08, 2010

Alison A. Potts

Targeting Administration Opportunities

Eager to leverage eight years of experience to secure an administration position. Highly organized, efficient and skilled in a

variety of office support tasks, including:

Office Organization & Scheduling & Calendaring

Administration Meeting & Event Planning

Records & Database Management Filing & Data Entry

Telephone & Front Office Reception

Experience

Victoria’s Secret Direct Kettering, OH Call Center

Administrative Assistant / Receptionist / Payroll Clerk, 2000 to 2008

Provide administrative support within busy office. Schedule and plan meetings and events; prepare reports, spreadsheets and

presentations; manage records; and administer database.

Results:

Earned “exceeds expectation” ratings on annual reviews. Recognized for high quality work,

organizational strengths and exceptional customer service delivery.

Became Client Services Department primary creator of PowerPoint presentations and

troubleshooter of MS Office issues.

Excelled within deadline intensive environment.

Pathway School of Discovery Dayton, OH Charter School

Middle School Mathematics Teacher, 2008 to 2010

Taught Pre-Algebra to seventh grade students in an inner-city environment.

Responsibilities:

Provide students with purposeful learning.

Challenge students to their highest potential.

Accomplishments:

Students in my class improved one grade level or beyond in mathematics.

In 2009, my students passed the OAA in mathematics.

Education

University of Dayton Dayton, OH

M.Ed. – Literacy, 2008

GPA – 4.0/4.0

Wright State University Dayton, OH

B.S. Elementary Education – Mathematics, 1996

GPA – 3.2/4.0

Computer Skills:

MS Word, Excel, PowerPoint, Access, Outlook, Publisher; Windows 7/XP