Manager Human Resources

CINDY RAMOS

**** ***** ****** *****, ********, Florida 34243

941-***-**** / **********@*****.***

Accounting/Finance

Profile of Qualifications

. Integral leader who effectively hires, trains, mentors and motivates

staff and management teams in all aspects of financial reporting and

operations, policies and procedures, establishing goals and meeting

objectives.

. Top performer, who monitors, reports and presents results to consistently

increase productivity, implement new/enhanced processes, meet strategic

objectives, encourage new ideas and cultivate a creative team atmosphere.

. Knowledgeable accountant who has comprehensive and hands-on experience in

multiple aspects of business operations, financial and dashboard

reporting, accounts payable, purchase card program, accounts receivable,

purchasing, budget, variance analysis, audit, month-end/year end closing,

forecasting, cash management, information technology, human resources,

property management, medical billing and eligibility.

. Ambitious self-starter, who has a proven ability to develop creative,

innovative solutions to business challenges, successfully manages change

for improved performance, reporting and efficiency.

Professional Experience

Sarasota County Health Department. Sarasota, Florida

Accounting Manager

4/2007 - present

Create and present managerial reports pertaining to operations.

Implement procedures, checks and balances to meet standards, policy &

procedure.

Educate directors, managers and direct line staff on accounting/budget

management, systems, contracts, procedures and protocols.

. Developed and streamlined processes reducing accounting team

from 17 to 13

. Met all accounting standards on a consistent basis beginning 6

months after hire. Prior to hire no standards were being met

. Pharmacy audit revealed $200K in uncollected co-payments

. Insurance collections increased 167% FY 2008 - 2010, encounters

increased 36%

The Florida Center for Child & Family Development. Sarasota, Florida

Chief Financial Officer

12/2006 - 4/2007

Same position held February 2001 - March 2004.

Health Care Provider

I took care of terminally ill parent.

8/2005 - 12/2006

Heritage Oaks Golf & Country Club. Sarasota, Florida

Controller 3/2004 -

8/2005

Responsibilities included administration, human resources, accounting,

financial reporting and statistics, and inventory management (retail

golf shop and restaurant)

Demonstrate ability to build beneficial relationships with management,

members and rental community.

. Installed and implemented accounting software system

. Gained control over inventories

. Educate and train managers on employee evaluations, interviewing

skills, employee benefits, how to motivate employees and

importance of their role for employee retention.

Cindy Ramos

The Florida Center for Child & Family Development. Sarasota, Florida

Chief Financial Officer

2/2001 - 3/2004

Responsible for strategic planning, accounting and financial process

reengineering, budget management, foundation grant reporting, contract

(state, federal) negotiation and reporting.

Manage high performance teams.

Develop and introduce internal controls, policies and procedures.

Provide managerial communications and follow-up while tracking and

analyzing trends related to service delivery, financial indicators and

contractual obligations.

Manage accounting, finance, information technology, facility

maintenance, purchasing and human resource departments.

Manage casualty insurance.

Employee benefits package research and design.

Administer all business insurance including sourcing and cost-

effective purchasing.

. Merger of two non-profit agencies, absorbed workload into

current operations by streamlining processes and reporting,

eliminating 4 administrative FTE.

. Wrote human resource manager manual and comprehensive employee

handbook with Director of Human Resources

. Kept administrative overhead at 17% of revenue

. Assured all contracts for services included sufficient overhead,

were at breakeven or profitable

. Created managerial reporting pertaining to productivity, revenue

source, insurance denials and employee turnover

Feld Entertainment (Disney on Ice). Palmetto, Florida

Ice Show Controller 9/1997

- 2/2001

Create, track and report financial information, budgets, forecasts.

Formulate, analyze and interpret financial/statistical data to

facilitate critical decision making. Travel to domestic ice shows to

settle arenas for weekly events when necessary.

. International (3) and domestic (6 - 10) ice shows

. Up to 3 new productions annually - produced simultaneously

. Travel to show location to settle arena and work with show

management team

. Assisted with the development of budget model with Finance

Department at corporate headquarters

. Educated Show Managers on financial reports and budgeting

Arthur Andersen LLP (Tax Software Division). Sarasota, Florida

Accounting Manager 1/1996 -

9/1997

Responsible for general ledger, payroll, employee relocation, fixed

assets, accounts payable.

. Streamlined auditing of travel reports

. Automated information pertaining to employee relocation package

Additional Job History

Coastal Behavioral Health Care. Sarasota, Florida

Accounting Manager 7/1992 -

1/1996

New England Machinery, Inc. Bradenton, Florida

Accounting Manager

1/1988 - 7/1992

U.S. Concord, Inc. Norwalk, Connecticut

Senior Staff Accountant

1/1986 - 1/1988

Staff Accountant

5/1984 - 1/1986

Education & Technical Summary

Bachelor of Science: Accounting Long Island University. Cum Laude.

5/1984

CYMA, Great Plains, Small Business Manager, MIP, Excel, Word, Power

Point.

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