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Customer Service Sales

Location:
Tampa, FL, 33617
Posted:
December 03, 2010

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Resume:

JOEL RIVERA

***** ******* ****** *** ***

Tampa Florida 33617

Cell 813-***-****

Home 813-***-****

Email: *.**********@*****.***

Experiences:

Milroy Optical (Tampa, Florida - March 2001 to September 2009)

Optical Laboratory Technician/ Customer Service

Duties:

. Grind and fit eyeglass lenses into frames according to prescriptions

written by ophthalmologists or optometrists.

. Set lens grinding machine so that lens blanks are ground and polished.

. Fit the polished lenses into eyeglass frames

. Greet customers in a friendly manner and ensure high quality customer

service.

. Maintain a continuous effort to obtain company objectives.

. Create and maintain a retail environment that is fun, educational, and

professional.

. Ensure all visual merchandising is implemented and maintained.

. Assist in dispensing eyeglasses and contact lenses to customers.

. Ensure all customer service complaints are handled effectively and

efficiently.

. Show and recommend frames and explain product features and benefits to

customers.

Blockbuster Video Rental (Bronx, New York - December 2000 to January 2001)

Costumer Service, Stock, Cashier

Duties:

. Ensure the store is maintained per company standards.

. Interact with customers in person and on the phone and utilize the

computerized point of sale system to complete both credit and cash

transactions and maintain member accounts.

. Ensure store appearance is in compliance with ongoing marketing

programs, product is displayed timely and appropriately, and the store

is clean and maintained per company standards.

. Perform other duties as assigned.

Federal Express (Brooklyn, New York - June 2000 to December 2000)

Package Handler

Duties:

. Loading packages into a truck accordingly.

. Lifting, carrying, pushing and pulling packages up to 100 pounds in

weight

. Operated truck when necessary to loading dock

Dynamic Distribution Services (Jersey City, New York - January 1998 to

June 1999)

Fork lift Operator

Duties:

. Drive electric and gas powered industrial trucks equipped with lifting

devices in order to push, pull, lift, or move products, equipment, or

materials around the plant.

. Maintain the working condition of forklifts by recharging batteries,

filling fuel tanks, or replacing liquefied gas tanks.

Ability to:

* Perform light computer entry of processing data and record keeping.

* Conduct retail sales with strong background in customer service.

* Maintain flexibility to work shifts as needed.

* Obey traffic laws, ordinances, and rules involved in motor vehicle

operation.

* Track geography of many New York City and Tri-State communities.

* Move heavy objects weighing more than 50 pounds distances more than 20

feet.

* Work in a variety of weather conditions with exposure to the elements.

* Learn job-related material primarily through oral instruction and

observation mainly in an on-the-job training setting.

* Understand and follow oral and written instructions in the English

language.

* Work cooperatively with other employees.

* Bi-Lingual in the Spanish Language.



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