JOEL RIVERA
Tampa Florida 33617
Cell 813-***-****
Home 813-***-****
Email: *.**********@*****.***
Experiences:
Milroy Optical (Tampa, Florida - March 2001 to September 2009)
Optical Laboratory Technician/ Customer Service
Duties:
. Grind and fit eyeglass lenses into frames according to prescriptions
written by ophthalmologists or optometrists.
. Set lens grinding machine so that lens blanks are ground and polished.
. Fit the polished lenses into eyeglass frames
. Greet customers in a friendly manner and ensure high quality customer
service.
. Maintain a continuous effort to obtain company objectives.
. Create and maintain a retail environment that is fun, educational, and
professional.
. Ensure all visual merchandising is implemented and maintained.
. Assist in dispensing eyeglasses and contact lenses to customers.
. Ensure all customer service complaints are handled effectively and
efficiently.
. Show and recommend frames and explain product features and benefits to
customers.
Blockbuster Video Rental (Bronx, New York - December 2000 to January 2001)
Costumer Service, Stock, Cashier
Duties:
. Ensure the store is maintained per company standards.
. Interact with customers in person and on the phone and utilize the
computerized point of sale system to complete both credit and cash
transactions and maintain member accounts.
. Ensure store appearance is in compliance with ongoing marketing
programs, product is displayed timely and appropriately, and the store
is clean and maintained per company standards.
. Perform other duties as assigned.
Federal Express (Brooklyn, New York - June 2000 to December 2000)
Package Handler
Duties:
. Loading packages into a truck accordingly.
. Lifting, carrying, pushing and pulling packages up to 100 pounds in
weight
. Operated truck when necessary to loading dock
Dynamic Distribution Services (Jersey City, New York - January 1998 to
June 1999)
Fork lift Operator
Duties:
. Drive electric and gas powered industrial trucks equipped with lifting
devices in order to push, pull, lift, or move products, equipment, or
materials around the plant.
. Maintain the working condition of forklifts by recharging batteries,
filling fuel tanks, or replacing liquefied gas tanks.
Ability to:
* Perform light computer entry of processing data and record keeping.
* Conduct retail sales with strong background in customer service.
* Maintain flexibility to work shifts as needed.
* Obey traffic laws, ordinances, and rules involved in motor vehicle
operation.
* Track geography of many New York City and Tri-State communities.
* Move heavy objects weighing more than 50 pounds distances more than 20
feet.
* Work in a variety of weather conditions with exposure to the elements.
* Learn job-related material primarily through oral instruction and
observation mainly in an on-the-job training setting.
* Understand and follow oral and written instructions in the English
language.
* Work cooperatively with other employees.
* Bi-Lingual in the Spanish Language.