Sales Customer Service
Resume:
Kathy Leonard
Campbell, CA. 95008
Home 408-***-****
*******@*****.***
Senior Professional Extensive experience in all aspects of the
accounting cycle. Excellent verbal and written communication skills
demonstrated with solid client relations, marketing expertise, customer
service skills, new employee training skills, and the ability to produce in-
depth reports and correspondence. I am highly motivated, goal-oriented and
a quick learner with attention to detail. Expertise in office management,
sales logistics, accounts payable, accounts receivable, with exceptional
customer service and client satisfaction results.
EXPERIENCE/ACCOMPLISHMENTS
Camtek USA, Inc.
May 2008 - February 2010
Office Manager/Sales Coordinator
Responsible for: Supporting three sales divisions as part of the main
company based in Israel.
All administrative duties were my responsibility in running the office in
Santa Clara.
Results are:
. Supporting all Sales/Service and Engineering Staff
. Sales/Service Expense Reports Audit & Reimbursement
. Processed all Travel Expense Reimbursement Reports; American Express
Reconciliations
. Managed Cash Receipts/Deposits/Postings
. Billing/Invoicing Weekly
. Assisted with Accounts Payable
. Assisted with Accounts Receivable Aging/Collections
. Established Excellent Customer Relations
. Coordinated all Domestic & International Shipping & Receiving
. Data Entry of all Sales/Purchase Orders for our three divisions
. Managed multi-phone system
Symyx, Inc. /West Valley Staffing
February 2008 - May 2008
Accounts Payable Specialist
(Temporary Position)
Responsible for: Supporting the Accounts Payable Division at Symyx
Results are:
. Matching/Processing AP in Oracle
. Auditing Expense Reports for three divisions
. Processing Expense Reports in Oracle
. Entering Tax Accruals/Use Tax
. Posting Journal Entries into G/L
. Filing
. Processing A/P Analysis Reports in Oracle
Delor Montessori School
October 2007 - January 2008
Assistant Teacher
(Temporary Position)
. Worked Temporary Assignments while looking for
permanent fulltime work.
Camtek USA, Inc.
March 2007 - October 2007
AP/AR Specialist/Sales Admin.
Responsible for: Supporting two sales divisions as part of the main
company based in Israel.
All administrative duties were my responsibility in running the office in
Santa Clara.
Results are:
. Supporting all Sales/Service and Engineering Staff
. Sales/Service Expense Reports Audit & Reimbursement
. Processed all Travel Expense Reimbursement Reports;
American Express Reconciliations
. Managed Cash Receipts/Deposits/Postings
. Billing/Invoicing Weekly
. Processed all Accounts Payable
. Responsible for Accounts Receivable Aging/Collections
. Established Excellent Customer Relations
. Coordinated all Domestic & International Shipping & Receiving
. Data Entry of all Sales/Purchase Orders for our two divisions
. Managed multi-phone system
. Managed the companies parts/inventory
Neutronix/Quintel Corporation
October 2005 - March 2007
AP/AR Specialist/Office Mgr.
April 2004 - September 2005
Responsible for: Processing all A/P and A/R for two companies.
(Quintel merged with Neutronix, Morgan Hill in October 2005.)
Results are:
. Processing all A/P and A/R & Reporting & Reconciling
. Entering all invoices & A/P into two separate accounting
systems/databases
. Processing two check runs, a month for both companies
. Cash Receipts/Cash Management
. Supporting the Administrative Staff with Multi-Phone System
. Excellent Customer Relations
. Responsible for all Domestic & International Shipping
. Process all Sales Orders
Intevac, Inc. Santa Clara, CA.
October 1995 - August 2003 ACCOUNTANT
Feb. 1998 - 2003
Responsible for: Cash management reporting, fixed asset coordination,
inventory tracking and government program spending.
Results were:
. Completed all required reports on time and within budget
. Closed quarterly DCAA fixed asset sales tax audits in record time due
to accuracy of data.
. Supported two divisions with efficient month end closings.
. Posting Month End Journal Entries
. Managed Government Contract Spending
. Responsible for Timecard Management and Audits
. Responsible for Monthly & Quarterly Inventory Counts
2. SALES ADMINISTRATOR
Sept. 1996 - 1998
Responsible for: Interfacing with domestic and international customers,
understanding international exporting shipping regulations. Administered
and tracked the repair/service orders, and processed domestic and export
sales orders as required.
Results were:
. Established excellent relationship with all domestic and international
customers.
. Assured export shipments arrived on time without custom delays.
. Created improved procedures and processes to assure accuracy of
details for the future.
1. CUSTOMER SERVICE ADMINISTRATOR
Oct. 1995 to 1996
Responsible for: Coordination of administrative assignments; provided
foreign and domestic travel plans; maintaining the computer data bases.
Internal communication liaison between staff and other offices to ensure
commitments and meeting agendas.
Results were:
. Created committed staff relationships and total diplomatic
cooperation.
. Addressed problems in their early stages to prevent future conflict.
. Implemented procedures that were consistent, confident and reliable.
EDUCATION/PROFESSIONAL DEVELOPMENT
*Associate of Science De Anza
Junior College San Jose, CA. 1980
SOFTWARE/EQUIPMENT SKILLS
Microsoft XP, Word, Excel, Outlook
Peachtree
Agile
SAP
Oracle 11ie - Business Suite
MFG Pro
Multi-Phone Systems
10-Key
Scanners, Photo-Copiers, Faxes
. References Available
Contact this candidate