Training Manager
Resume:
Maya Machacon
Converse, TX 78109 *********@*****.***
Education & Training Professional
~ Over 10 Years of Education and Training Expertise ~
Member of the American Society for Training & Development
( ( (
Accomplished education & training professional with demonstrated ability to
teach, motivate, and direct students while maintaining high interest and
achievement. Articulate communicator able to effectively interact with
diverse populations of students at a variety of academic levels. Offers a
proven track record of commended performance of teaching with a passion for
education and a commitment to optimizing student and program success.
KEY PROFICIENCIES
Classroom Management Workshop & Seminar Program Management
Curriculum Development Presentations Course Administration
Records/Report
Management
Career Counseling and Performance Assessments Training/Academic
Coaching Documents
EDUCATION
Bachelor of Science - Human Resource Management
Columbia Southern University - Orange Beach, AL ( Nov 2010
Associates of Applied Science - Cardiopulmonary Technology
Community College of the Air Force - Maxwell AFB, AL( Nov. 2004
Undergraduate Certificate Human Resource Management
Columbia Southern University ( December 2009
Professional Development Highlights- Human Resource Management
Compensation & Benefits Administration (April 2010) (Recruiting (May 2010)
(Workers' Compensation (June 2010)
Certificate of Training- Basic Instructor Training
US Air Force Technical Training ( June 2003
PROFESSIONAL EXPERIENCE
eagle applied sciences/SPEC PRO, L.L.C.
curriculum developer/program administrative support - brooks city base, TX
2009 - present
Provides support with the development of curriculum, agendas, learning
aids and course training documents for over 150 students per year in
support of the Aerospace Medicine course that trains medical
officers/physicians to perform duties as flight surgeons for the USAF and
the Department of Defense. Coordinates administrative functions to
execute the Aerospace Medicine Course.
. Communicates with in-house curriculum team, subject matter experts and
reviewers on course development by providing guidance through training
checklists and standards for coverage of material and appropriate
levels of learning.
. Developed and maintained records and databases on student
registration, program activities, materials, equipment, and supplies.
. Manages/submits all required documentation for the purpose of
obtaining continuing medical educations credits for physicians
attending the course.
. Responds appropriately to specific course requirements by
participating in the planning and delivery of curriculum as required
by the School of Aerospace Medicine.
. Coordinates classroom based training efforts to include determining
and scheduling facilities usage as appropriate to overall curriculum
requirements.
. Serves as content manager for course website containing pertinent
program information for several in house training courses.
United States Air Force
Clinical Course Supervisor/Instructor- San Antonio, TX 2004 - 2009
Managed 60 USAF Technical Training students (pipeline, Reservist and
National Guard Members) annually while overseeing all phases of operation
of the Cardiopulmonary Phase II Apprentice Training Program. Assisted
with course development and performance evaluations. Mentored and
counseled students on academic and non-academic issues. Reviewed
instructor performance and recommended improvements to program content
and instructor presentation methods. Measures the effectiveness and
efficiency of program in specialized subject areas. Personally taught 35%
of course curriculum.
. Served as subject matter expert at annual course symposium to make
significant adaptation and/or course revisions to accommodate changes
to subject matter or students needs (as required).
. Prepared documents (e.g. student lists, transcripts,
graduation/dropout reports, course enrollment, programs, reports,
memos, etc.) for the purpose of documenting activities, providing
written reference and/or conveying information
. Introduced program's first formal performance review program, creating
a flexible and well-received tool that was later adopted by training
squadron.
. Promptly and effectively evaluated training progress of all
students on the basis of interviews, observations, test results
and work performance to include the capability of performing
procedures and reliability of laboratory techniques,
patient/staff relationships and medical ethics.
. Counseled, documented and provided follow-up on student
academic/nonacademic problems; identified students who were not
satisfactorily meeting minimum requirements and recommended
appropriate remedial actions.
. Designed instructional workbook materials used in training including
hands-on experiences, worksheets, review games, course objectives, and
course agendas.
. Revised course materials to reflect new developments in technology,
changes in policies, introduction of new systems, and future
initiatives that will impact the field.
Assistant Clinic Manager/STAFF trainer - San Antonio, TX 2002 - 2004
Performed and evaluated various diagnostic studies in the Air Force's
largest Electrocardiographic Laboratory with a monthly average of 5,000
procedures. Supervised a team of five personnel. Developed work
priorities, methods and procedures for a staff of five technicians.
Provided CPR training to a staff of 60 personnel annually.
. Ensured orientation for newly assigned technicians, reservists and
students; provided basic and advanced training.
. Designed and developed training and development programs based on both
the clinic and individual staff members needs.
. Provided in-service training to 45 off-site personnel on the latest
medical advancements in the field of non-invasive cardiac medicine.
. Created and led clinical reference book review committee- reviewed,
selected and purchased up to date medical reference books for
technicians and medical providers.
. Revised job descriptions for clinic technicians. "Shadowed" staff
members to construct an accurate picture of the duties and skills
required for each position.
. Aggressively took charge of responding to customer service
requests/concerns, processing appointments and scheduling staff
training for one of the busiest outpatient clinic.
Program Manager/Clinical Educator - San Antonio, TX 1997 - 2002
Managed and coordinated daily operations of the Pulmonary Rehabilitation
Clinic. Evaluated and compiled data; prepared diagnostic reports for
physician review.
. Identified the need for improved method of completing mandatory unit-
specific in-services; developed computer-based training modules,
resulting in effective training for 20 staff members.
. Wrote and taught 25% of lectures outlined in patient rehabilitation
curriculum.
. Coordinated assessment, registration, and testing activities for all
incoming program participants.
. Provided individual and group counseling with primary focus on self-
esteem enhancement, life style management, medication compliance, and
peer mediation.
. Participated in quality assurance activities to identify training
needs, ensure appropriateness of site messaging and proactively
identify opportunities to improve patient experiences.
. Successfully researched and obtained suitable visual aids to
supplement and enhance instruction; ensured availability of items such
as manufacturer's literature, handouts and materials for training
aids.
. Set up health fairs and developed innovative presentations used by
clinic director to market program to potential clients
ADDITIONAL SKILLS
Computer Skills: MS Office (Word ( Excel(PowerPoint(Access( Outlook)
Internet Explorer( Windows NT/2000/XP(Adobe
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