Project Software
Resume:
ESTHER SULTAANA
(***)
**********@*****.***
Meditech Analyst
RESUME DETAILS
PROFESSIONAL PROFILE
Information technology professional with over 10 years of experience with
Meditech Healthcare software systems with an emphasis on consulting and
business systems analysis and software development. Often referred to as a
person who can transform adversity into opportunity. Excellent ability to
effectively communicate and interact at all levels. Thrive in a high
volume, fast paced environment.
Core Competencies Include:
Business Systems Analysis * Meditech Software Support
Meditech Software Upgrades and Implementation
Project Management * User Documentation * End User Training
Application Testing * Change Management * Application Development
Industry experience: Healthcare
PROFESSIONAL EXPERIENCE
St Mary's Hospital 11/10 to Current Meditech HIM and ADM Analyst
As a virtual associate, I worked with customers in resolving acute
issues/fixes involving Meditech (MT) software; Meditech HIM, Admissions,
Scanning, and Archiving modules upgraded to Version C/S 6.x. I assessed the
client's environment and documented project issues, flows, gaps. The
Scanning and Archiving module enables health care organizations to move
toward a paperless environment by storing all health care information on-
line. This application provides customers with an organization-widesolution
to their document scanning and imaging needs, enabling staff members to
quickly scan documents into their system, review the quality of images,
associate documents with patient records, and incorporate the resulting
digital documents directly into users' workflow.Worked in conjunction with
customers for requested system changes and modifications including menu
and/or access changes, request for addition/deletion/modification to
Meditech dictionaries, changes to Customer Defined Screens, request to
research and implement new functionalities available through Meditech, etc;
Perot Systems, Inc. 08/09 to 10/10 Business Systems Analyst
Supported customers during MT ring release updates including overseeing
testing and end-user training; Coordinated weekly code moves for assigned
client site as their Change Management Coordinator; Experience
using/supporting/testing Meditech LAB HL7 interfaces and related
functionality/ Meditech LAB (MICRO, BBK, PATH) functionality/ Meditech
Pharmacy (PHA, RXM, AOM) functionality implementing and managing a MEDITECH
system implementation. MEDITECH Implementation Methodology. Complied with
and supported enforcement of confidentiality of protected health
information policies; Continually enhanced knowledge and growth by
attending Meditech webinars as well as Team brownbag sessions and Live
Meeting Training classes; Educated users in best practices for maintaining
data integrity; Worked with sites to support projects assigned to me by
Leadership; Worked After Hours call which included support of all Meditech
modules. However, the modules I supported on a regular basis were ABS, ADM,
AP, BAR, GL, MRI, MIS, and SCH in both Client Server and Magic; Implemented
and customized the Scheduling Module for many departments/service areas
using the appropriate/necessary Scheduling, Order Entry, and MIS
dictionaries based on user needs and processes; Performed extensive
training in the use of Scheduling and the dictionaries users needed to
maintain their scheduled resources and calendars; Assisted customers with
creation of letters, forms, and patient reminders within the SCH module
dictionaries; Setup Medical Necessity to be used in conjunction with
Scheduling.
Beacon Partners/ISH, Inc/NSP 03/05 to 07/09 Contract Consultant
Project: Document Management Implementation - Worked with Project Leader to
assist with organizing meetings pertinent to the progression of the
project; Maintaining the project plan, issue log, and various other vendor
requested forms and spreadsheets; Coordination of training for end users
and super-users; Tracking and follow-up of service issues with Meditech.
Project: System Wide Implementation of Meditech -Guide client during the
implementation process; Assist clients in report generation; Communicate
client problems/requests to software vendor; Perform functionality testing
on new software; Educate users in best practice for maintaining data
integrity; Organize and coordinate testing for users.
Baxter Pharmaceuticals 06/01 to 03/05
Information Systems, Applications Programmer
May, 2003 - March, 2005
Develop custom applications using Microsoft database software utilizing MS
Access, Visual Basic; Maintain various Hospital hardware/software systems;
Responsible for the coordination, installation and management of projects
involving third party software; Work with hospital staff to understand
business/hospital software problems, from which detailed specifications are
developed; Responsible for coding, testing, documentation, debugging, and
user training for both new and existing applications; Support existing
applications by resolving customer issues, either by providing fixes to
existing programs or by providing program enhancements; Continuously seek
feedback from users, and work with technical staff to determine and resolve
programming issues.
Information Systems, Patient Services Coordinator
July, 2001 - May, 2003
Responsible for coordinating all activity within each assigned Meditech
module: Abstracting, Admissions, Medical Record Indexing, and Community
Wide Scheduling; Coordinate activity between other departmental systems,
internal databases, external databases, and file transfers with respect to
the above modules; Maintain data dictionaries; Write custom NPR reports;
Support updates to assigned Meditech modules; Provide user training for new
features and enhancements due to ring release updates; Establish access
security and privileges according to hospital policy and procedure;
Troubleshoot application problems as they occur; Perform data submissions
to regulatory agencies; Work with users to implement changes and
enhancements to Meditech.
Lane Memorial Hospital 04/98 to 07/01
Information Systems, Systems Specialist
August 1999 - July, 2001
Responsible for providing support to the following Meditech modules:
Abstracting, Admissions, Billing/Accounts Receivable, Medical Records
Indexing, and Scheduling; Provide system support and maintenance for LSS
system being utilized by local physicians for billing; Create custom NPR
reports as requested by users; Work with other departments to implement
changes and enhancements to the Meditech system; Responsible for ring
release update testing for assigned modules; Provide user training for new
features and enhancements due to ring release; Teach hospital wide
intermediate and advanced GroupWise classes; Take after hours call for IS
Dept which included troubleshooting hardware and software problems.
Information Systems, Computer Operator Part-time
April, 1998 - August, 1999
Responsible for printing and sorting claim forms for business office staff;
Data entry of patient data into custom database program for Anesthesiology
Dept; Offer helpdesk support via phone; Support other IS staff members with
projects as needed.
EDUCATION AND CERTIFICATIONS:
10/2000 - Meditech PRV Module Training
09/2001 - Meditech NPR Training: Beginning and Intermediate
A.A.S in Electro-Computer Engineering - Illinois Technical College
Brocade Certified Fabric Professional 4Gbit/sec
VMWare Certified Professional VI3
Certification: BRAINBENCH HP - UNIX 11i
BRAINBENCH AIX
Classes: CLARiiON Foundations, Connetrix MDS - Series Switch Architecture &
Management, SAN Foundations, ControlCenter Foundations, PowerPath
Foundations
Classes: Inter-connecting Cisco Networking Devices, Building Cisco
Multilayered Switched Networks, Building Scalable Cisco Networks and Red
Hat Linux .
HP Unix System and Administration Course (Certificate of Completion from
HP)
HP OpenView Data Protector for Administrators (Certificate of Completion
from HP)
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