Management Human Resources

CHRISTINE K. BISHOFBERGER

**** ********* ***** ? Harrisburg, NC 28075 ? 704-***-**** ?

****@********.**.***

Professional objective

A result focused professional intent on providing exceptional client

support using effective, positive employee relations to build internal,

strategic partnerships that increase profitability and assure long term

success.

PROFESSIONAL EXPERIENCE

Akima Management Services, LLC 13777 Ballantyne Corporate Place

Charlotte, NC 28277

Ranked by Inc. Magazine as one of the fastest growing private companies in

America,

Akima Management Services, LLC attributes its growth to consistent quality,

timely performance,

and commitment to our clients.

Senior Labor and Employee Relations Specialist

April 2009-present

? Manages broad and complex employee and labor relations for 52 domestic

sites requiring comprehensive

knowledge of NLRA, FLSA, SCA, EEO, FMLA, ADA, Title VII, and the WARN

Act.

? Represents the company in matters with governmental agencies such as the

EEOC, DOL and NLRB.

? Remains current on legal requirements and reporting regulations to assure

compliance with federal, state

and local laws.

? Represents management in investigation and response of employee

complaints and grievance settlements

to assure conformity with company policy, labor agreements and/or state

and federal law.

? Coordinates communication and meetings between management, employees and

if applicable, union

officials to facilitate the dispute resolution process.

? Partners with management, supervisors and employees to resolve problems

that arise due to policy

interpretation, procedural issues, job performance, attendance and other

potential disciplinary actions.

? Conducts fact finding investigations involving violations of company

policy, contract provisions, relevant state

or federal law; advises management and recommends appropriate action.

? Investigates, determines and implements resolution of complaints left

anonymously on the company hotline.

? Processes all terminations, verifying adherence to labor contract, policy

and legal compliance to withstand

legal scrutiny; makes recommendation to the VP of HR for final decision

making.

? Updates relevant policy and procedure manual and provides management

training to assure understanding

and compliance.

? Scrutinizes reduction in force process in accordance with policy, labor

agreement and relevant law.

? Conducts employee and labor relations due diligence for evaluation of new

business.

? Chief negotiator and labor strategist for 24 collective bargaining

agreements nationwide involving work

performed by represented employees of our government contracts.

? Provides post-negotiation management training and guidance for

implementation of newly negotiated

provisions to sustain the integrity of the labor agreement language.

? Operates in a strict climate of confidentiality and discretion when

coaching managers in implementation,

interpretation and upholding of policies in a predictable, consistent,

and equitable manner.

? Authored curriculum and provided training on Union Avoidance.

? Championed an Employee Engagement Initiatives Program.

Christine Bishofberger

R sum page 2

RECENT SIGNIFICANT ACCOMPLISHMENTS

? Reduced fringe benefit costs by 12% for one business unit by firm and

tenacious negotiations.

? Skillfully negotiated and implemented a Memorandum on Safety at one high

incident sites.

? Successfully represented management in nine complaints before the EEOC.

? Influenced 24 labor leaders for unprecedented 100% union member

participation in company-wide survey.

PRIOR EXPERIENCE

Technical Inspector & Race Official

March 2005-October 2008

Concord Speedway, ASA Late Model Series, Pro All Stars Series

Concord, NC

Assured compliance with competitor rule book while maintaining client

relations

Staff Representative

June 1993-June 2004

American Federation of State, County and Municipal Employees

Madison, WI

Labor negotiator for 36 agreements with 25 employers of 2000 employees in 5

counties

Executive Board Personnel Committee Chairperson

September1999-June 2004

Humane Animal Welfare Society

Waukesha, WI

Modernized organization by implementing strategic planning and employee

relations policies

JOBS Coordinator

September1987-May 1992

General Motors Corporation

Oak Creek,WI

Co-directed negotiated provision tying employment levels to production

volumes

EDUCATION

MS INDUSTRIAL AND LABOR RELATIONS

University of Wisconsin-Milwaukee, Wisconsin

December 1991

BS- BUSINESS ADMINISTRATION

Cardinal Stritch College, Milwaukee, Wisconsin

May 1989

CONTINUING EDUCATION

Cornell University Strategic Human Resource Management Certificate

March 2010

HRCI Senior Professional in Human Resources [SPHR]

May 2009

UNCC Advanced Human Resource Certificate

December 2008

PROFESSIONAL REFERENCES

Carol Ann Bartz, President Neil Cooksey, Senior

Corporate Counsel

Wolverine Services, LLC Akima Management

Services, LLC

5475 Mark Dabling Boulevard, Suite 340 13777 Ballantyne

Corporate Place Suite 400

Colorado Springs, CO 80918 Charlotte, NC 28277

Phone: 719-***-**** Phone: 704-***-****

Fax: 719-***-**** Fax: 704-***-****

e-mail: ******@*************.*** e-mail:

****.*******@*****.***

Marv Davis, President

Akima Logistics Services, LLC

13873 Park Center Road Suite 400N

Herndon, VA 20171

Phone: 703-***-****

Fax: 571-***-****

e-mail: ****.*****@**************.***

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