Service High School

Jonah Ching

**** ******** ******, ********, **, *6821

808-***-**** * ********@******.***

Professional Summary

• Eight years experience in hospitality and service industry

• Strong communication and service skills, self-motivated, dependable, people

oriented, efficient, constantly improving, positive, adds value, leader, and learner

• Background in Hawaiian Regional Cuisine, worked closely with local farmers and

products to promote sustainability, education, and awareness of Hawaii’s

economy and resources

• Strong food and wine knowledge

• Higher education in management, including TQM, SWOT, Porter’s 5, Strategic

Analysis, and business management

Education

• 1997-2000 Kalani High School (High School Diploma)

• 2000-2003 Kapiolani Community College (Associates in Arts)

• 2004-2006 Osaka Gakuin Daigaku (Language and Culture Study Abroad

Program)

• 2006-2010 University of Hawaii Manoa “Shidler College of Business” (BBA in

Management with IB focus)

• 2010 American Red Cross (Adult, Child, Infant CPR & First Aid Certification)

Work Experience

• 1998-2000 Hawaii Newspaper Agency

o Daily on time delivery of newspapers including peroration of Sunday

inserts

• 2000-2002 Photo Service Hawaii

o Runner- Pick up and delivery of film and photos to photographers at

specific locations

o Processor-Developing of film negatives

o Printer-Processing and printing of photographs

• 2002-2004/2007 Top of Waikiki

o Host- Responsible for greeting, sitting, and reservations

o Buss-boy-Efficiently clear customers plates, mise en place, restocking of

station, and water/coffee service

o Runner-“Run” orders to specified tables, manage pace, and presentation

accuracy

o Expediter- Control order pace, communicate with FOH/BOH, ensure

presentation and accuracy

o Server- Effectively greet and explain restaurant menu, take 100% accurate

orders, manage pace, food and beverage service

• 2007-2010 Alan Wong’s Restaurant

o Busser- Setting of tables, mise en place, water/coffee service

o Food Runner- Serving food to specified tables, light dessert preparation

and delivery

o Captain-Effectively greet guest, menu description, up selling, food and

beverage service, responsible for pace, questions, and overall guest

satisfaction, cost control, FIFO

Professional Experiences

• Top of Waikiki

o Hale Aina Award- Best new restaurant

o Taste of Honolulu- Gold

• Alan Wong’s Restaurants

o Numerous awards including Hale Aina- best restaurant, service, and best

place to take a visitor

o Ilima Awards- gold in food, service, and restaurant

o Sustainability leader

o Community service

o Education (Farm to table)- Farmer Series Dinner

Interest/ Hobbies

• Food/Wine

• Sports- Golfing, Free-diving, Spear-Fishing, Fishing, Basketball, Motorcycle,

Cars

• Seafood interest

• Sustainability/ Locavore

• Continuous improvement (Kaizen)

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