Manager Customer Service

Roseann Gamez

P.O. Box ****** Home: 832-***-****

Houston, Texas 77269 Cell: 832-***-****

Skills: Typing - 90 wpm Microsoft XP Works Power Point

** *** ** ***** ********* Word Excel

Quick books Accounting Word perfect MYOB

Accounting

H/P Inkjet Design Blue AIA Billing Project

Management

Print -Plotter A/P-A/R Office Management

Education: Graduate of Roy Miller High School, Corpus Christi, Texas

Some College

Objective: To obtain a challenging position in an environment where my

skills and experience can be utilized to their fullest

potential.

Employment:

5/2005 - To present 2009

American Horizon Constructors, Inc., Houston, Texas 281-***-****

Position - Controller, Office Manager, Executive personal assistant

Concrete company was sold, I continued with Paving Construction division.

. Manage the concrete construction office, from answering phone to

interacting with Vendors, filing and archiving all documentation.

. Prepare construction bids, contracts and all general correspondence.

. Prepare and file liens, maintain all closings of projects, with

warranties final payments and Material releases.

. Manage all aspects of human resources for 20+ employees, including

hiring and terminating employees.

. Prepare Payroll with ProSource Management. .

. Manage, Review and control all the Bookkeeping with General Ledger,

A/P, A/R, Job Costing, Codification, Billing and Invoicing on a

monthly basis.

. Bank Deposits, Income reconciliation (system vs bank) including Quick

books codifications.

. Bank Reconciliations (Reconcile records of bank transactions and all

A/P accounts) Prepare end of the month P/L and Balance sheets.

. Analyze Cash Flow, check figures, and postings.

. Handle all Collections, customer service and independently solve

problems.

. Handle all types of insurance, including workmen's comp., general

liability, auto insurance and medical insurance.

. Handle any OSHA issues and inspections.

. Extensive work ethic with Multi-tasked in any and all confidential

matters for Owner as Personal Assistant as well as with various

responsibilities.

12/2000 - 5/2005

American Horizon Concrete, Inc., Houston, Texas 832-***-****

Position - Controller, Office Manager

One corporation divided into two divisions; a Concrete Ready-mix Batch

Plant division and a Paving Construction division. The Company was

involved with commercial, retail, industrial and residential projects. We

grossed 7 million the last couple of years and overcame many obstacles like

hurricanes, flooding and the 9/11 affects. The company was sold in 2005.

As Controller-Office Manager, I committed myself to the fast-paced

operations in all fields. My responsibilities included:

. Managing the concrete construction office and ready-mix batch plant.

. Prepared construction bids, contracts and all general correspondence.

. Prepared and filed liens, maintained all closings of projects, with

warranties final payments and Material releases.

. Managed all aspects of human resources for 40+ employees, including

hiring and firing.

. Managed all EEOC issues and hearings.

. Supervised salesman, batch plant manager, front-end loader, two full

time mechanics, batch plant operator, truck drivers and my office

staff.

. Prepared Payroll with Administaff and ProSource Management.

. Managed and controlled the General Ledger, A/P, A/R, Job Costing,

Billing and Invoicing on a monthly basis.

. Bank Deposits

. Reconciled Bank accounts and all A/P accounts

. Analyzing of Cash Flow

. Collections

. Managed all Credit Department decisions and account setup.

. Managed all accounting/financial reports, monthly reports.

. Handled all types of insurance, including workmen's comp., general

liability, auto/fleet insurance and Medical insurance

. Handled OSHA and Environmental issues.

. Managed small fleet of ready-mix trucks, tractor-trailer trucks and

tanker.

1999-2000

Bishop Plastering, Inc.

Houston, Texas

(Not in business anymore bankrupt)

. Office Manager

. Managed and maintain everything pertaining to the Business

1996-1999

Thomas H. Knight, CPA

Houston, Texas

Position - Receptionist/Office Assistant

. Answered phones

. Customer assistance for services

. Multi-tasked with all general office work

. Reconciled Bank accounts for several companies

. Maintained G/L monthly reports for several companies

. Put together tax returns, franchise returns, and quarterly tax returns

. Monthly billing for services

. Data entry

. Ordered monthly office supplies

REFERENCES: Greg Zissa, CPA 713-***-****

Thomas H. Knight, CPA 713-***-****

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