Training Maintenance

AIX/LINUX SYSTEMS ADMINISTRATOR

** ***** *****-** *** experience providing production, QA and development

support to ensure UNIX systems availability and reliability. Experience in

IBM RS/6000 servers; pSeries - Power 4, Power 5, and Power 6 servers;

LPAR/DLPAR partitioning, HMC administration, HACMP, NIM build and

maintenance, WebSphere base product installation and configuration,

experience with server side administration of Tivoli Storage Manager and

TSM restoration. 2 years hands-on Red Hat Linux systems administration

experience.

AREAS OF EXPERTISE:

( AIX deployment, administration and maintenance ( Performance

Tuning and Monitoring

( NIM installation and maintenance ( Participate in

Capacity Planning

( WebSphere installation and configuration ( Change

Management

( Patch Management ( Disaster Recovery/Business

Continuity

( Security Principles and Practices ( Maintain

Operational Documentation

( Problem solving and troubleshooting skills ( User Account

Administration

( Root Cause Analysis ( Linux deployment,

administration and

maintenance

TECHNICAL PROFICIENCIES

Platforms: UNIX (AIX 4.1.5, AIX 4.2.1, AIX 4.3.2, AIX 4.3.3, AIX 5.2,

AIX 5.3, AIX 6.1); High

Availability Cluster Multi-Processing - HACMP 5.1 and HACMP

5.2; IBM RS/6000, Logical Partitioning (LPAR) - pSeries

550, 570, 595 and 561; EMC Symmetric, Red Hat Advanced 2.1

Linux, Microsoft Windows 2000 Professional, Microsoft

Outlook,

IBM Lotus Notes 7, and IBM Lotus Sametime Connect

Networking: TCP/IP, Ethernet, DNS, NFS, Token Ring, FDDI, VPN,

SSH, FTP, SCP,

SCP (WinSCP), vi editor, SecureID, ISPF Text Editor

Tools: Tivoli, TeamQuest, Control-SA/Enterprise

SecurityStation (ESS), Symantec ESM, PVCS

Dimensions, PowerDOCS 4.0, Action Request System (Remedy),

ServiceCenter 5.1.4.0,

RightNow Incident Processing System Java Client,

SSH/Putty, HummingBird Exceed

Connectivity V9.0, and Internet Explorer

PROFESSIONAL EXPERIENCE

SmartSource, West Chicago,

IL

9/2010 - Present

IT Consultant

Acting as an AIX consultant at TEVA Pharmaceutical in North Wales, PA

providing AIX administration support and resolving troubleshooting issues

for Veritas 5.1 RP1 Project.

Teksystems, Plymouth Meeting, PA 5/2009 -

5/2010

IT Consultant

Federal Government assignment contracted at USDA Forest Services - U.S.

Department of Agriculture in Newtown Square, PA as an AIX systems

administrator to provide backfill and additional resources needed to manage

existing AIX systems in support of the Data Center Migration Program

(DCMP). My responsibility with the DCMP is tasked with moving the agency

IT services from an aging AIX distribute architecture to central data

center architecture.

Key Achievements:

( Monitoring, preventative maintenance, OS and application

patching, and managing systems and

working with customers in a virtual environment.

( Problem determination.

( Architecture and design of a proper build, release, and revision

environment.

( Hardware installation, maintenance, and upgrading.

( Prepare and present informal, verbal presentations of project

status, plans, and problem areas when

requested by the Supervisor.

( Utilize RightNow utility which is an Incident processing system

used to provide end users server

support.

( Create user accounts and resolve Incident tickets.

( Skilled and demonstrated ability to communicate effectively,

both verbally and in writing.

DeLage Landen Financial Services, Wayne, PA 10/2006

- 12/2008

AIX Systems Administrator

Primarily responsible for assisting 60+ servers in the management,

administration, and maintenance of the production systems environment.

Other responsibilities include, but are not limited to, train AIX personnel

and provide document procedures to team of systems engineering

professional, assisting in the installation and configuration of hardware,

operating systems, and providing support to the production data center.

Participate in the capacity planning process across the environment;

troubleshoot performance management issues related to the OS. Work with

other IS department, both internal and external (the Netherlands/Amsterdam;

and Canada offices) to IS infrastructure, on developing the overall

hardware architecture for the enterprise. Interact with database

administrators integrate OS and DB for application delivery. Develop and

maintain operational documentation and specifications on system builds and

standard operating procedures. Configure and install hardware, operating

system and third-party software.

Key Achievements:

( Experience with installation, configuration, upgrade, support,

testing and administration of IBM

pSeries and Power4/Power5/Power6 servers on various levels of

AIX operating system utilizing

environment.

( Performed AIX 5.3 / 6.1 installation using NIM server.

( Upgrade of AIX TL and SP to latest level using NFS mount and NIM

and verification of SP

levels.

( Upgrade of managed machine and device's firmware/microcode and

tested its functionality.

( Supporting and managing IBM pSeries servers (P4/P5/P6) using HMC

versions 4, 5 & 6.

( OS migration from/to numerous AIX levels.

( Creating and configuring standard LPAR assigned physical I/O.

( Developed and documented root cause problems and resolutions.

( Coordinating with application, DBA, and testing teams to

schedule AIX maintenance on

QA/DEV.

( Participated in change control meetings to present AIX

production change.

( Performed offsite disaster recovery exercise for server

environments.

( Provide 24*7 rotation production support and performed changes

during tech window.

( Performed administrative tasks such as system startup/shutdown,

backup strategy, and

documentation.

( Planned and performed memory upgrade of p550Q series server for

global e-Commerce solution.

Also, coordinated IBM installation, and configuration

resources.

( Build a new NIM master server from scratch and allocated

resources used to deploy our partitions

on p595 and p561 hardware.

( Successfully completed numerous WebSphere base product

installation and configurations which

is used by our Middleware and Vertex users as their application

server that runs their applications.

( Installed and configured WebSM on sys admin systems to launch

HMC. Also, provided detailed

training, and created WebSM documentation for Global offices.

( Recreate numerous filesystems to fix inode issues.

( Completed numerous TSM regular and backupset restorations

requested by DBAs.

( Completed an Incident Report for a production server which

crashed on two occasions due to bad

hardware. The incident impacted Oracle databases and Genie-

Based Document Generation

Production (FI, Materials Handling and Construction Materials

Handling) were down. Subsequent

Crashes thereafter were followed by new hardware replacements

by the IBM CE successfully.

The server was fully functional and user community were advised

and back in business.

( Extensively worked on troubleshooting LVM and system

management.

( Handled training sessions for newcomers.

( Quick Learner, Able to grasp and master new concepts easily.

Award:

HR NOW! Award Spotlight on Team Performance (Department) - Nominated by

Manager, Production Support for supporting the functional team in creating

Beacon's GOLD instance. Much of the required work was unscheduled and

needed to be performed during off-hours in order to meet the project's time

constraints, which included performing several clones, running countless

backups at all hours of the day and night, applying patches, debugging

environment issues, and running scripts.

PJM Interconnection, LLC, Norristown, PA

9/1998 - 10/2006

AIX/Linux Systems Administrator

Worked for a regional transmission organization which played a vital role

in the U.S. electric power system. Primarily responsible for assisting in

the management, administration, and maintenance of the production,

development, and test systems environment for over 300+ servers.

Key Achievements:

( Supported mid range infrastructure specifically IBM AIX

environment running on RISC/6000 and

pSeries.

( Experienced in SAP testing in AIX environment.

( Provided 24*7 on call supports for division and SAP/HACMP/DB for

QA and Production in HA and non HA environment.

( Maintained availability, increased capacity & performance of

production machines by upgrading their hardware & firmware.

( Worked in a fast-paced 24/7 production/testing environment

comprising HACMP functionality on IBM servers.

( Involved in setting up Test, Staging, QA, and Production builds.

( Performed numerous migration of AIX to versions 5.3 from lower

versions of AIX to current level

and completed performance testing.

( Install and upgrade numerous levels of AIX 5x systems via

different install/upgrade methods.

( Configured and troubleshoot LVM and network related problems in

AIX.

( TCP/IP configuration like assigning IP addresses, configuring

network interfaces, hostnames, etc.

( Applied software maintenance, program fixes, and keeping the

system software releases up to

date.

( Instrumental in deploying deliverable of servers for customers

and needed for numerous projects.

( Accomplished our Computer Room Standards to separate DEV/TST

servers from production.

Assigned as Lead to separate DEV/TST servers from production to

new DEV/TST server room.

Responsible for completing all coordination, planning,

scheduling e-mail notifications, and

submitting Change Management requests with all departments

involved. Met goal and completed

relocation of all AIX/Linux DEV/TST servers in a timely manner

to ensure project delivery dates

were met.

( Responsible to complete AIX maintenance level and firmware

upgrades to all AIX production,

staging, development, and test servers. Recognized efforts

ensured a 99.99% reliability of the

database clusters.

( Successfully analyzed and resolved numerous performance issues

on AIX servers. Worked along

with IBM hardware/support engineers to assist in

analyzing/diagnosing server problems based on

snap and trace reports. Documented all issues in PowerDOCS and

Incident Reports.

( Successfully configured a HACMP "custom" resource group cluster

to completion on a test

server.

( Utilized Remedy used to update AIX/Linux/EMS server

information. Remedy is a tracking tool

used to document hardware/software information for all servers

at PJM.

( Handled training sessions for newcomers.

LINUX LEAD PROJECTS:

Experience installing and supporting Linux technologies. Worked

independently with full responsibility administering 30+ Red Hat Linux

servers in a fast-paced, deadline driven environment, while supporting

multiple projects.

( Ability to communicate orally and written in a professional

manner.

( Coordinated with Facilities personnel and Network Administrators

with assistance to rack

numerous IBM x345 series servers for Linux deployments.

( Facilitation and change management skills.

( User account administration (create, modify, and delete user

accounts).

( Utilized network configuration utilities and network

configuration files for network assignments

device recognitions, service start/stop, and troubleshooting.

( Ability to setup and support networked printers.

( Ability to manage multiple projects, activities and tasks

simultaneously

( Maintains inventory of equipment and parts as well as

documentation of vendor activities.

( Assigned as Lead Linux administrator for the PJM.com Prod3

project. Successfully completed

setup, installed, and configured a Linux server for the Web

Development Team, which will be

used as an active load balanced server at VF allowing use to

use current prod2 server located at

Potshop for BCP.

( Assigned as Lead Linux administrator for the Network Design

Project. Configured two Linux

servers for the Networks Group used for firewall, syslog

storage, and one used as an appliance

server. Met deadline and servers were deployed in use as

production.

( Assigned as Lead Linux administrator for the eSuite Monitoring

Project. Setup Linux server and

completed configurations for the eSuite monitoring system used

as a tool to Monitor eSuite and

health status to all eSuite applications. Met target date of

completion and server is currently in use

as production and passed all security checks.

( Assigned as Lead Linux administrator for the Tivoli Server

Upgrade Project. Setup and

configured 7 Linux servers which will be used for DMZ

production, DMZ database production,

Web DMZ production, EMS production, EMS TST/DEV, Tivoli Gateway

used for production, Tivoli Gateway used for development

and one Linux gateway server will remain at the

Greensburg, PA location used to forward Tivoli events from Greensburg to

PJM's Data Center network real-time monitoring. Met the

target date of completion in a timely and effective manner.

All servers passed security checks and are currently in use as

production and development.

( Supported and submitted hardware service calls to IBM for disk

failures on Linux servers.

( Assisted via phone a systems administrator at the off site

location in Greensburg, PA with

technical questions to repair and rebuild the Linux server.

Recognition:

Recognized by ISD management and Executive Director as a great example of

excellent communication, effort, and attention to detail, related to

quality troubleshooting. Investigated issues, and suggested

recommendations based on AIX performance tools interpretation to resolving

backup problems with an Oracle database on a production server.

EDUCATION

Montgomery County Community College, Blue Bell, PA

Graduated - Associate of Applied Science (A.A.S) Business

Penn State Great Valley, King of Prussia, PA

Graduated - UNIX, C, C++ Certification Program

IBM TRAINING:

Training: Completed AIX Systems Administration I, II, & III

Training: Completed TCP/IP Configuration for AIX System Administrators

Training: Completed AIX Performance Tuning and Problem Determination

Training: Completed IBM System Storage

Training: Completed AIX 5L Network Installation Management (NIM)

Training: Completed HACMP Systems Administration I: Planning and

Implementation

Training: Completed HACMP System Administration II: Maintenance and

Migration

Training: Completed Logical Partitioning (LPAR)

Training: Completed Virtualization Administration (VIO)

Training: Completed RH131 Red Hat Linux System Administration

Training: Completed RH253 Red Hat Linux Networking and Security

Administration

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