Customer Service Insurance Agent

Location:

Posted:

December 13, 2010

Muneca Martinez

Houston, TX

*********@*****.***

Objective- To gain employment in the field of Information Technology with a progressive company that

will allow me to utilize my knowledge and skills of computers.

Qualifications- Bilingual (Spanish/English), Install/ Upgrade of 2000, XP, Vista Windows 7 and Server

’03 as well as Microsoft Office Suites. 1 year of freelance work repairing desktops and laptops. Able to build a

computer from scratch, Deployments.

Education

Texas School of Business- Class of 2010 Kaplan University- Current

Computer Support Technician – Diploma Associate AS in Information Technology

• A+ Certified Expected Graduation Date- 05/ 2011

Employment

Choice Computers- Houston September 09-

Present

Computer Technician

Servicing computers, Virus Removal, Installations/ Upgrades, System Clean, addition of RAM, replacing power

supplies, changing of HDD’s, installation of routers

Jordan Health Services- Pasadena June 2001- Present

Health Care Provider

Assisting elderly with everyday activities such as cooking, cleaning, bathing, and running errands

Amco Auto Insurance- Houston March 09- June 09

Insurance Agent

Typing contracts, posting payments, customer service, along with answering calls

Wal-Mart-Humble, August 09- December 09

Cashier

Customer service, cashier

Cypress Bend-Baytown, June 08- July 09

Leasing Agent

Leasing Apartments, data entry, customer service, and answering calls

References available upon request