Customer Service Sales
Resume:
MICHAEL R. SARLAK
**********@*******.***
Encino, CA 91436
OBJECTIVE
A position working within the sales and marketing fields which offers a
high level of challenge, responsibility, and the opportunity for continued
career growth.
SUMMARY OF QUALIFICATIONS
. Several years of top, diversified experience.
. Strong background in many areas including management, sales, marketing,
promotional work, account management, sales presentation development,
promotions, customer service, and public relations.
. A proven track record as a top sales producer, with ability to
successfully market and product or service.
. Knowledge of computers, working with Windows, Microsoft Word, Excel,
PowerPoint, and Internet.
. Excellent organizational, communication, and people skills.
. Thrives in a busy, fast-paced working environment.
PROFESSIONAL EXPERIENCE
XEROX/COPY SOLUTIONS, INC., Monterey Park, California
Sales Manager (2007-present)
Responsible for managing number of sales staff, training, hiring,
marketing, and all the sales related activities including but not limited
to forecasting, budgeting and planning.
XEROX/COPY SOLUTIONS, INC., Monterey Park, California
Account Manager and Consultant (2001-2007)
Consultant for Xerox equipment and products. Responsible for entire sales
process from interest and development to installation and relationship
management, prospecting, order processing, promotional work, customer
service and other related assignments. Member of president club for five
consecutive years for high performance.
DCN WIRELESS & DCN INTERNET, Woodland Hills, California
Corporate Sales Consultant (1999-2001)
Responsible for sales, marketing strategy development, and major account
management, order processing, promotional work, customer service, and other
related assignments.
ALLIANCE FOR AFFORDABLE SERVICES, Commerce, California
Sales Representative (1998-1999)
Responsible for insurance sales, marketing work, assisting with policy
processing, development of specialized sales presentations, and all aspects
of customer relations.
RENAISSANCE LOS ANGELES HOTEL, Los Angeles, California
Food & Beverage and Purchasing Director (1992-1998)
Responsible for directing two restaurants, room service, mini bar banquet
and purchasing operations, development of departmental policies and
procedures, inventory control, cost control, vendor negotiation, and other
food & beverage and purchasing-related functions. Originally hired as
Director of Restaurants, handling employee scheduling, staff training,
payroll, forecasting and facility marketing.
PORTOFINO HOTEL, Redondo Beach, California
Restaurant Manager (1992)
Responsible for directing restaurant operations, staff training and
supervision, cost control, purchasing marketing, profit and loss, and
customer service.
CLABORNE'S RESTURANT, Sugarland, Texas
Manager (1987-1991)
Responsible for overseeing restaurant operations, profit and loss, menu
development, and customer relations.
EDUCATION
UNIVERSITY OF HOUSTON, Houston, Texas. Bachelor of Science in Civil
Engineering.
Property & Casualty, Life and Health License
References available upon request
Contact this candidate