Tamara L. McGill-Scott
Summerville, SC 29483
*************@*******.***
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Objective: Experienced medical receptionist seeking a position utilizing computer skills and medical knowledge
Education:
Trident Technical College, Charleston, SC, 2000
Continuing Education
Charleston Cosmetology Institute, Charleston, SC, 1995
Cosmetology
Summerville High School, Summerville, SC, 1993
High School Diploma
Professional Experience:
Doctor’s Care, Charleston, SC, 1997-2009
Patient Service Representative
-Registered patients for medical services
-Collected and posted payments for medical services
-Verified insurance eligibility and coverage
-Scheduled appointments
-Answered multi-telephone lines
-Updated patient demographics
-Copied and filed medical records
-ICD-9 and CPT-4 coding
Doctor’s Care, Charleston, SC, 2004-2006
Patient Service Representative Supervisor
-Supervised all patient service representatives
-Maintained order amongst administrative staff
-Resolved any conflicts between co-workers and/or customers
-Deposited monetary transactions daily
-Served as liaison between patient service representatives and office management
Medical Claims Specialists, Charleston, SC, 1999-2000
Insurance Specialist (part-time)
-Filed medical claims electronically
-Researched unpaid and/or denied claims
-Researched ICD-9 codes for verification for processing
-Updated patients demographics
-Answered both written and verbal inquiries from patients
Qualifications:
-Ten years experience as a health care receptionist
-Ability to work well under pressure, while maintaining accuracy and efficiency
-Proficiency in front-desk, medical office management for urgent care
-Working knowledge of computerized processes, data entry procedures, and medical terminology
Training/Skills:
-Microsoft Excel and Word
-Companion Medical Manager
-ICD-9 Coding and CPT-4 Coding
-Medical Terminology
References are available upon request