Customer Service Sales

Thomas P. Egan

**** ********* ****** ****., ** 55417

612-***-**** ********@*****.***

My typing skill is 45+ wpm. Software: I am experienced in most Microsoft

products including Word, Excel, PowerPoint, Publisher, Outlook and Access.

3 years service Army - Honorable Discharge

EDUCATION

AA Degree Law Enforcement, Normandale Community College, Bloomington,

MN

RECENT WORK HISTORY

V.A. Hospital 02/09 to 12/09 1 Veterans Drive Mpls., MN

55417

Physical Therapy department as part of CWT (compensated work therapy

program). Fitness center monitor. Keep center clean and stocked with supplies.

Assist PT clients with fitness routines including stroke, MS patients, and returning

war vets. Served as monitor for any medical emergencies. Other duties as

assigned.

Lakeplace Center 08/06 to 04/08 25707 County Road 338 Bovey, MN

55709

Licensed Alcohol and Drug Counselor. Ran 5th step retreats for clients from

Riverplace Recovery Center. Held group and individual therapy sessions.

Extensive client charting. Heavy computer use.

Resource Recovery Center 02/06 to 08/06 1900 Chicago Ave S Mpls, MN

55404

Licensed Alcohol and Drug Counselor. Case load up to 34 clients. Held group and

individual therapy sessions. Extensive client charting. Heavy computer use.

Union Gospel Mission 09/04 to 02/06 435 E. University St. Paul, MN

55130

Resident Manager. Christ Recovery Center. Live in position with a Christian 12

step based program. Did administrative work, interviews, job supervision, and a

variety of middle management functions as needed. Completed my 880 hour

internship towards certification as an LADC. Kept and maintained all electronic

files for the facility.

BUSINESS TO BUSINESS INSIDE SALES EXPERIENCE

Minnesota Wavetech

Co-founder local Internet Services Provider. Office management and commercial

residential sales of Internet access, web design and web hosting. Heavy cold

caling/prospecting. Took technical calls and made collection calls for past due

accounts. Hired, fired and trained

Clean Green Packing

Account Management. Manufacturer of biodegradable packing peanuts. Distributor

of other eco-friendly packing and shipping materials. Outbound, inside sales for

new accounts, 90% by phone to decision makers of local firms. Heavy cold

calling/prospecting. Took inbound sales and customer service calls. Maintained

files and scheduled, made monthly service calls to accounts.

Apex Medical

Account Management. Sold pharmaceutical sundries to independent pharmacies.

Worked directly with decision makers. Outbound sales, heavy phone contact. Took

inbound sales and customer service calls. Heavy cold calling/prospecting.

Maintained files and scheduled, made monthly service calls to accounts.

Fox Industries

Account Management for manufacturer of commercial trash compactors. Heavy

cold calling /prospecting to decision makers of end user market and to set up

distributorships on a national basis. Heavy phone contact.

REFERENCES AVAILABLE UPON REQUEST

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