Customer Service Manager

Duy Nguyen

*** ***** *****

Moore, OK *****

918-***-****

**********@*******.***

Objective

To work for an organization that will utilize my knowledge/abilities in

patients/customer relations, provide challenges and experiences, offer

financial security for my family; and allow me to benefit their

organization and patients.

Qualification Skills

. Self-starter; Industrious; Detailed Oriented; Organized; Team-Player;

Bilingual in Vietnamese and English; Excellent People Skills; Superior

Written and Oral Communication Skills

. Certified Nurse Assistant, BLS Certified

. Customer Service Manager, In-Store: Overseeing the integrity of

branch, managing and monitoring all aspect of branch and loan

processing, developing and implementing training programs to ensure

staff are sufficiently prepare to satisfy customers and achieving

goals set by senior management, assisting staff members in carrying

out their responsibility, and overseeing quality of staff work to

ensure compliance with internal guidelines and external regulations

. Vital signs, assisted living such as bathing, restroom, perineal care,

transfer etc. Set up equipment such as oxygen machine, feeding tube

etc. Range of motion exercises, care for Dementia and Alzheimer

patients.

PROFESSIONAL EXPERIENCE

-Sienna Extended Care and Rehabilitation

8/10-Present

9221 Harmony Dr. OK 73130, 405-***-****

-Downey Savings and Loan Bank-Customer Service Manager 11/04-

12/07

129 Bernal Rd. CA 95119, 408-***-****

-Washington Mutual Bank-Senior Lead Teller/New Accts. Rep. 04/98-

01/00

2670 Berryessa Rd. CA 95132, 408-***-****

-Applied Materials-Engineering Technician

03/00-10/03

3050 Bowers Ave. CA 95054 408-***-****

EDUCATION

-A.S. Electrical Engineering, ITT Technical Institute

Completed in 06/00

-Oklahoma City Community College

1/08- 12/10

*Finished prerequisites for A.D.N, working

on B.S.N. prerequisites and applied to Nursing

school

Reference

Available upon request

Contact this candidate