Quality Assurance Security

THOMAS PRUNEAU

**** *. ****** ******* 602-***-****

Phoenix, Arizona 85022 **********@*.*** 602-***-****

SUMMARY

Operations Manager / Security Director successfully led a diverse workgroup

in a challenging environment achieving high team performance and a proven

safe environment. Reputation for promoting development of new ideas and

processes. Develop project and budget management, strategic planning,

organizing and troubleshooting. Used gap analysis and shared leadership

tools to achieve quality assurance, training development, policy

development and public / employee relations.

TECHNICAL & SPECIALIZED SKILLS

Winpak, Northern and Honeywell access operating systems

OnSSI, Axis, Sony, and Panasonic camera operating systems

PROFESSIONAL EXPERIENCE

JOHN C. LINCOLN HEALTH NETWORK, Phoenix, Arizona 1996 - 2011

Security Director

Led security operations for a 4,000 employee health care system managing 45

contract, proprietary, K9, police, locksmith and administrative support

staff.

. Reduced $2.2 million budget by 18 percent over two years. Identified

line item costs for reduction and tracked improvements in spending.

Strengthened the organizations position in response to reduction in

revenue.

. Introduced advancements in technology by merging security and IT

departments.

o Improved asset protection and crime prevention tools including the

implementation of internet protocol camera and card access systems and

incident report data base.

o Increased efficiency in preventing, archiving and investigating theft

and behaviors.

o Created excellent working relationship between physical security and

IT staff.

. Created 3-year strategic plan using five quality indicators. Researched

best industry practices, identified existing strengths and weaknesses.

Analyzed increasing challenges to organization. Published results to

define future developments and goals.

. Initiated and facilitated 12 member multi-discipline team using table top

exercises exploring emergency preparedness and incident resolution.

Evaluated organizational response, created and updated policy and

procedures, explored department expectations and determined capacities

and limitations. Expedited changes through staff training and additional

exercises.

. Increased first responder proficiency by creating gap analysis and

training. Created guidelines, evaluated due diligence and conducted

employee opinion surveys. Motivated staff to improve standardized

performance, represent the best interest of the organization including

credibility and trust in the community.

. Researched and developed security hardware and equipment standards,

system design and created budgets for construction projects including $50

million trauma center. Consulted with locksmith, vendors, architect and

spec writer on best practices. Resulted in improved purchasing power and

quality of outcomes. Assessed and tracked continuous improvements with

changes in technology and product development.

THOMAS PRUNEAU PAGE 2

EDUCATION

Bachelor of Science, Criminal Justice

University of Detroit Mercy

Detroit, Michigan

PROFESSIONAL DEVELOPMENT

Management of Aggressive Behavior Instructor

Federal Emergency Management Agency ISO 022, 100, 200, 241, 700

Wicklander-Zulawski & Associates-Field Interviewing

AFFILIATIONS / ASSOCIATIONS / MEMBERSHIPS

International Association of Healthcare Security and Safety

American Society for Industrial Security

National Association of Chiefs of Police

FBI Citizens Academy

Community Emergency Response Team

Infraguard

Herberger Theater

St. Vincent DePaul

Home Fur Good

PUBLICATIONS

Journal of Healthcare Protection Management; Multiple Shifts as a Solution

to Limited Resources; Winter 2000-2001 (Re-published September 2009).

Journal of Healthcare Protection Management; Switching to IP cameras, one

person's journey; Winter 2011.

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