Customer Service Manager

Location:

Posted:

August 10, 2011

Shaun Woods

*****.*******@*****.***

Professional Profile

An qualified professional eager to leverage over fifteen years of wide ranging

occupational experience and three years of essential office experience to secure an

administrative position.

Customer Service Oriented Very Attentive to Detail

Goal Oriented Microsoft Office

General Office Skills Impeccable Leadership Skills

Data Entry Typing Speed 45 WPM

UPS/USPS

Professional Accomplishments

Financial Aid Department- Heald College

Enhanced the file structure within the department

Improved customer relations

Assistance in file audits lead to a number one rating for the department

Recognized for punctuality

Beta Sigma Beta Chapter of Phi Theta Kappa Honor Society

Initial Chapter President

Founding Member

Transportation- MV Transportation

Acknowledged for being a punctual driver

Recognized for driver safety

. Class B Driver’s License W/ Passenger and Air Brake endorsements

Work History

Financial Aid Advisor I/ Filing Clerk Heald College, Stockton, CA 05/2008-

08/2010

Fixed Route Operator MV Transportation, Union City, CA 10/2006-10-

2007

Car Prep- Enterprise Rent-a-Car, Hayward, CA 5/2006-10/2006

Line Cook Chili’s Grill& Bar Union City, CA 2/2005-3/2006

Seafood Manager Safeway, Stockton, CA 3/2004-1/2005

Education

A.A.S in Business Administration-Heald College, Stockton, CA January, 2010