S O L E D A D SANTIAGO
**** *. **** *** ****** IL 60402
312-***-**** • **********@*********.***
Employee Relations Performance Development Succession Planning Policies and Procedures Labor
Relations Discipline/Grievance Process Recruiting And Staffing Project Management Internship Programs
New Hire Orientation Customer Relations Executive and Key Management Support Contractor Management
Workforce Planning
PROFESSIONAL SUMMARY
Experienced human resources professional who understands business. Strong track record of providing exceptional human resources
support. Both natural Leader and team player committed to excellence. Strategic thinker, excellent communicator and driven to exceed
expectations.
PROFESSIONAL EXPERIENCE
Exelon Corporation, Chicago, Illinois 6/01 7/09
Human Resources Generalist
Provided HR services to corporate and field clients for areas ranging from employee recruitment and selection to on boarding and
training to talent and performance management and compensation to Labor and employee relations. Some key accomplishments:
Building strategic business partnerships while managing and customizing HR programs such as performance management,
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talent development, succession planning and workforce planning in alignment with client Leadership goals, human resources
strategies and corporate objectives. Providing counsel and coaching to all Levels of Leadership in areas such as employee relations
and engagement, talent development, talent acquisition, retention and total compensation.
Managing HR functions to support the diverse and inclusion workforce strategy to correct underutilization develop action
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plans and influence regional awareness. Integrating business talent review, succession planning and alternative recruiting
strategies into the overall strategy. Strategic Workforce Planning.
Providing counsel and coaching to all Levels of Leadership in areas such as employee relations and engagement, Labor discipline
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and grievance resolution, training and talent development, talent acquisition, retention and total compensation in alignment with
business goals, human resources strategies and corporate objectives.
EDUCATION
MBA, Management 2011 (May) – Walter E. Heller College of Business Administration, Roosevelt University, Chicago Illinois
BA, Communications University of Illinois at Chicago, Chicago, Illinois
Member of University’s President Leadership Committee
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Golden Key Honors Society
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CERTIFICATION
• Strategic Workforce Planning, Human Capital Institute – November 2010
• Graduate Certificate, Training and Development – anticipated completion May 2012
PROFESSIONAL AFFILIATIONS
Society for Human Resources Management
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Project Management Institute
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Human Capital Institute
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COMMUNITY SERVICE
National Latino Education Institute, Secretary of the Business Leadership Committee and PM for the Financial Literacy
Program
HOBBIES
Participated in S.P.A.R.K. Chicago, July 22 24 – entrepreneurial competition. Selected from 350 applications.