Administrative Assistant Customer Service
Resume:
Jessica Fuster
PO Box *** Pittsfield, VT *****
**************@*****.***
Objective
A position as a business specialist.
Education
Recipient of an Associate in Applied Science, Major: Business Technology &
Management,
Vermont Technical College, Randolph Center, VT, May 2001
Experience
Business Owner, Fuster Business Solutions, Pittsfield, VT, Fall 2005 -
Present
Currently run a small bookkeeping, website design, and virtual assistant
business. Perform all bookkeeping services for clients ranging from
reconciliation of bank statements and month end tasks to full charge
bookkeeping including accounts payable, accounts receivables, payroll,
collection calls, etc. I design small websites for area businesses that
range from one page simple websites to full scale designs. As well as,
offer virtual assistance performing all tasks that your in house
administrative assistant would perform including but not limited to
transcription, letter/memo preparation, email correspondence, answering
phone calls as well as virtual customer service tasks ranging from in-bound
and out-bound calls to email customer service.
Data Entry/Accounting Clerk, Triad Medical Billing Services, Hanover, NH,
summer 1997 - Present
Perform data entry procedures for doctor's medical practices, posting of
payments to patient accounts, look up procedures on patient accounts, and
other tasks within the office and remotely from home office.
Operations Manager, Farrow Financial, Randolph Center, VT, spring 2004 -
Winter 2006
Perform front office duties, answering the phones and greeting clients that
come into the office, accounting for the firm, payroll, accounts payables
and accounts receivables. Client files both in Axys and within paper form.
Within Axys I reconciled the client accounts monthly, billing of client
accounts quarterly, management of client transactions from brokerage firms,
reviewing of client accounts, trade tickets and all other transactions.
Work within the main office and remotely from my home office.
Executive Assistant, Dubois & King, Inc., Randolph, VT, fall 2002 - spring
2004.
Perform a variety of projects throughout the office, including maintaining
the department blueprint files, composure of a variety of office documents
for the Vice President of Civil Engineering and other various projects.
Administrative Assistant, Goss Logan Insurance Agency, Lebanon, NH, spring
2001 - fall 2002.
Perform front office duties, minor accounting including accounts payables
and accounts recievables, updates to the company website, maintain and
update excel databases, digital image processing, assisting in personal and
commercial lines, preparation of proposals and application processing.
Office Assistant, Orange Southwest Supervisory Union, Randolph, VT, fall
2000 - spring 2001
Perform a variety of projects throughout the office, involving work in
excel on bus reports monthly, composing letter, memos and other documents,
answering of phones, and maintaining the accounting files.
Administrative Assistant, GW Plastics, Inc., Bethel, VT, spring 1994 - fall
2000.
Assisted in the engineering department performing tasks such as maintaining
the engineering report on excel, shipping of engineering parts/samples,
maintained the company's project books. Assisted in the Accounting
department helping to maintain the accounting files and assisted in
answering the switchboard. Within the sales department I assisted in office
tasks to include composure of office documents including letters, memos,
and other documents.
Administrative Assistant, Quechee Gorge Village, Quechee, VT, summer 1996 -
summer 1997
Assisted in multiple tasks within the office including the maintaining of
the accounts receivable and accounts payable files, data entry of sales
slips, and assistance with company payroll.
Related Course Work
Medical Terminology, Medical Billing and Coding preparation to take my
coding certification,
Information processing I/II, computer operating systems and spreadsheets,
accounting information systems, small business management, interpersonal
communications, website design I/II, principles of marketing, financial
accounting, database management, managerial accounting, principles of
management, financial management, human resources management, and oral
communications.
Computer Skills
Languages and Software
Microsoft Office Suite 2003 (word, excel, access, power point and
publisher), FrontPage, Dreamweaver CS3, Corel WordPerfect, Adobe Photoshop,
HTML, Go2MyPC, Axys 4.5.1, Quicken, QuickBooks, Peachtree and Act 6.0.
References
Furnished upon
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