Customer Service Design

Consuelo Mora Uscategui

Weston, Miami Fl. *****

Phone: 407-***-****

********.****.*@*****.***

PROFILE 10 years of experience in research and ideas generation for new products, good customer and

commercial relationship managing and product launching and sales.

Wide knowledge of:

* Graphic Design: Corporate branding developer: (logos, publications, brochures, posters, flyers,

among others), expression and paintings technics.

* Interior Decoration: Artistic paintings, Children rooms and customized furniture

* Computer skills

* Team leading and groups managing

* Fluent in: Spanish (native), English and Portuguese

WORK

HISTORY

Abr 09 - Jun 11 FREE LANCE

Designer (Brazil)

* Design consultant services for corporate and home furnishing companies: Forma, Giroflex, Aseco,

Aresline

* Interior design and decoration assessment

JUGUETITIS

Sept 00 – Jan 09

Comercial Manager (Colombia)

Achievements

* Developed my own toys brand; consisting in early stimulation for babies and local market positioning

at different chain stores, boutiques, kinder gardens and hospitals.

* Commercializations of stuffed animals toys, corporate toys and customs for main companies in

Colombia.

Graphic Design: Corporate branding developer: (logos, publications, brochures, posters, flyers,

among others) for different local companies.

* Interior design and decoration assessment

PROQUINAL S.A. (Colombia)

Oct 99 – Aug 00

Designer

*Trending research

*Costumer assessment in finishing, colors, textures, engravings and prints trending

* Research and ideas generation for new products.

* Brochures, catalogs and flyers design.

* Product launching preparation and design.

INNES S.A. DE C.V. (MEXICO D.F.)

Jun 98 – Dec 98

Creation and starting of design department for the company

* ISO 9000 support and documentation for certification.

* Customer service, prototype design, quotations, and production folowings for: Air conditions,

lightning and exhibition products.

* CNC machining programing.

MULTIPROYECTOS HERMAN MILLER (Colombia)

Oct 97 – Dec 97

Practice student

* Accessories design

* Product development

DECOREXPO Y ARANGOS ASOCIADOS (Colombia)

Designer Jun 97– Sep 97

* Graphic design, and advertising campaigns

EDUCATION

MBA BUSSINES MANAGMENT

April 09 - Jun 2011

FGV Fundacao Gertulio Vargas, (Sao paulo - Brasil)

INDUSTRIAL DESIGN

Aug 94 – Jun 99

Pontificia Universidad Javeriana (Bogotá - Colombia)

EXHIBITION DESIGN AND PAINTINGS TECHNICS:

Jan 98 – Jun 98

Universidad Iberoamericana de México VIII Semester (Mexico D.F.)

ADITIONAL

ESTUDIES

BUSINESS TRAINING COURSING

May 03

Universidad de la Sabana (Bogotá-Colombia)

EXHIBITION DESIGN COURSE

Jan 98 – Jun 98

AUTOCAD COURSE

PAINTING AND PRESENTATION TECHNICS COURSES

Universidad iberoamericana (México D.F.)

MICROSTATION COURSE

Aug 95 – Dec 95

Pontificia Universidad javeriana (Bogotá - Colombia)

ENGLISH COURSE

Jan 93 – Nov 93

KOE De Colombia (Bogotá - Colombia)

COMPUTER SKILLS

* COMPUTER ASSISTANT DESIGN FOR INDUSTRIAL DESIGN AND ENGINERING

Microstation, Autocad 13, Turbocad, Jet Cam, Sketch up

* GRAPHIC DESIGN SOFTWARE

Corel Draw 13, Photoshop, Paint Shop Pro 5, Publisher, Micrografx Picture Publisher,

FlashCS4, Pixelart, Píxel Show, Píxel Grav, Píxel Studio Plus

* OFFICE SOFTWARE

Word - Excel

PORTFOLIO AVAILABLE ON REQUEST

Contact this candidate