Sales Insurance

Terina Lancaster, Professional Sales Agent

** * **** **** *****; San Tan Valley, AZ 85143

Cell: 480-***-**** E-mail: ************@***.***

CAREER OBJECTIVE

To obtain a sales manager position where I can fully utilize my outside sales

experience, marketing knowledge, corporate training and sales management skills to

increase profits and growth.

KNOWLEDGE & PROFESSIONAL BASE SKILLS

Office Management Multi-line Phones Office Reception

o o o

Microsoft Office Grammar/Punctuation Accounts Receivable

o o o

Correspondence/Typing Database Management Money Transfer

o o o

Agency Bookkeeping Strategic Planning Time Management

o o o

PARTIAL SKILLS INVENTORY

Extensive knowledge of insurance laws, regulations, and sales led to P & C agent

recognition and top sales awards.

Exceptional ability to analyze and solve problems during highly volatile client

communications while keeping client retained with agency.

Coordinated commercial insurance placement for small to large market accounts.

Conducted risk assessments, evaluated insurance programs and recommended

insurance coverage.

Fostered and maintained relationships with insurers and clients by servicing accounts,

participating in development, underwriting, marketing and claims.

Obtained information for quotations, market accounts to various personal and

commercial insurance carriers.

Excellent background in business development through referrals, networking and

repeat clientele.

Extensive knowledge in Applied, Instar and Agency Software Easy Apps Management

System.

Seasoned Professional with 20 years’ experience in sales & 16 years in insurance.

ACCOMPLISHMENTS & QUALIFICATIONS

Licensed P & C Professional Insurance Agent in the state of Arizona.

Top 30% sales, ranked 67 out of 170 agents nationwide for Prudential

Insurance Company.

Top sales producer for Prudential Insurance Company for the months of August

2000 & April, May, Sept., & October 2001.

Certified in P & C and Life Insurance from Allstate Insurance Company.

Wrote and sold 35 to 50 polices per month.

Participant Prudential sales agent training seminar.

Facilitated advanced training for MetLife Auto & Home.

PROFESSIONAL EXPERIENCES

Owner/Agent LANCASTER INSURANCE & FINANCIAL SERVICE CENTER,

INC., SAN TAN VALLEY, AZ., January 2001-Present

Personal Lines Licensed Agent/CSR, PRUDENTIAL INSURANCE COMPANY,

PHOENIX, AZ., March 1999-January 2001

Personal Lines Licensed Agent/Office Manager, ALLSTATE INSURANCE, PETE

CELAYA’S AGENCY, PHOENIX, ARIZONA August 1995-March 1999

EDUCATIONAL PREPARATION

Attended Pillsbury Baptist Bible College, Owatonna, MN

Attended Central City Business Institute, Syracuse, NY

Completed coursework in business education & administration

MEMBERSHIPS

Member of Cambridge Who’s Who

Member of the Independent Insurance Agent

Member BBB

Member of Queen Creek Chamber of Commerce

COMMUNITY SERVICES

Girl Scout Leader/Financial Coordinator

Volunteer Church Committees

Youth Activities Volunteer/Sponsorship Development

REFERENCES

Reference available upon request.

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