Customer Service Sales

JANUS R. PELOVELLO

Residence: ***East Barbara Ave, Tel: (626)

*** ****

West Covina, CA 91790 Email: *****.*********@*****.***

EDUCATION

De LaSalle University – College of Saint Benilde

Business Administration, Major in Computer Application, Bachelor of Science

EMPLOYMENT

Paolo Imports (August 2010 – Present)

Receptionist

Attend to all incoming calls and customers inquiries about special order and jewelry

designs.

Prepare and update shipping information thru UPS/USPS and other shipping couriers for

all orders.

Perform clerical works such as filing, sorting, copying, record keeping, and data entry.

Coordinate with different manufacturer and setters for customer orders.

Pick up loose diamonds from different diamond dealers.

Handle weekly bank account transactions.

Metro Bank Trust Company (April 2008– May 2010)

Customer Service Relations

Appointed to manage and develop branch banking relationships; serve as Banker.

Assisted clients with daily transactions such as deposits, withdrawals and check clearing

Banking knowledge such as balancing end of day transaction.

Actively contact high end current and potential customers to discuss financial

service/product needs.

Trained and supervised new hires.

George Enterprises (August 2006 – April 2008)

Sales Agent Representative Officer

• Retail sales

• Managing staff

• Introducing new product to client

• Getting new client

• Giving terms of payment

• Data checking inventory

Extensive background in customer service, marketing plans, strategizing, sales reporting, and facilitating

customer orders and deliveries. Got a background knowledge for Amazon and eBay selling, Computer

literate: Proficient in the use of Microsoft tools, and applications such as MS Word, Excel and Power point.

Email and internet savvy and Bilingual in Tagalog and Chinese.

REFERENCE

Available upon request

Contact this candidate