Manager Service
Resume:
Belinda Nieves
Passaic, NJ 07055
*********@*****.***
___________________________________________________________________________
OBJECTIVE
Accomplished safety, management and Costumer service with more than nine-year experience. Proficient in all areas relating safety,
management and Costumer Service.
WORK HISTORY
Oct.2007- March 2010 Safety Compliance Specialist
Jefco/DSI
Secaucus, NJ
I work closely with the Safety Director to ensure all drivers logs are processed completely and meet all the
requirements of Federal Motor Car rier Safety Administration and how they relate to hours of service regulations. Assist wi th
“ In house” log audits which are conducted monthly; to include fi ling of driver supporting documentation, review all supporting
documentation. Responsible for weekly driver log violations report, files maintenance reports and any missing maintenance
documents. Will also review with drivers, any log deficiencies or general question in regards to logs or hours of service and
how they relate to Federal Motor Car rier Safety Regulations.
Oct.2006 – Feb. 2007 F ront End and Costumer Service Supervisor
Kmart
Passaic, NJ
- Preparation off all registers for the
beginning of the day.
- Assign positions for the cashiers.
- Over r i te, adjust, give discounts to costumer
for any mistake of the store.
- Made pickups (money) on all registers on busy
days.
- Assist costumer service employees to solve
any problem.
- A uthorized credits or discounts for costumers.
- Keep costumers happy at the front end.
- Keep all cash registers with enough change.
- Keep main drawer even at all t imes.
- Collect all bags from all the registers at the
end of the day and deposited at the volt.
J un 2002 - August 2005 T SA Screener
Department of Homeland Security
San Juan, P.R. I nternational Ai rport
- Verify proper ID’s of passengers.
- Operated x rays machine and be able to identify weapons explosives etc.
- Inspect carry on.
- Pat down passengers as need it.
- Wipe electronics i tems and verify it with the detection of explosive machine
- Use handheld to detect any metals on passengers.
- Work the walkthrough machine.
- Pat down handicap persons.
- Identify persons who looked suspicious and verify all carry on.
Aug 1995 - May 2002 Assistant Manager
T res Palmas I nn
San Juan, P.R.
- Making decisions for the best interest of the hotel
- Determining room rates and availability
- Reporting to the General Manager
- Receiving reports from the supervisors
- Manage front desk operations
- E valuated employees.
- Daily contact with people in ternal and external
- Souring suppliers of goods and services
- Preparing t ime sheets (reviewing)
- Interviewing for new positions
EDUCATION
Oct 1986 - Jul 1989 I n teramericana University
Fajardo, P.R.
Management / Accounting
Feb 1980 - Apr 1981 B ank I nstitute
Fajardo, P.R.
Computer Programmer
March 2008 DOT/TSI Certificates,
D OT/TSI Certificate- Commercial D river’s L icense Regulation
D OT/TSI Certificate- Driving Commercial Motor Vehicle: Rules of the Road
DOT/TSI Certificate- Hours of Service for Safety Management Personnel
DOT/TSI Certificate- Financial Responsibility for Property-carrying Motor carriers
DOT/TSI Certificate- Drugs and Alcohol: Keeping it Straight
DOT/TSI Certificate- Inspection, Repair and Maintenance for Motor Car rier
DOT/TSI Certificate- Motor Car rier Driver Qualification
Train Operator Certificate,
S tation Attendant Certificate.
TSA Certificate – Drug and Alcohol, X-ray Bombs and Guns detections.
Public Notary L icense
A lcohol test certification
SKILLS
Computers & Cash registers knowledge, MS Work, Excel.
F ully bilingual Spanish and English
REFERENCES
Available upon request .
Contact this candidate