Human Resources Management

JUDY C. HARRIS, MSHR

**********@*******.***

*** ********* *******: (Cell) 267-***-****

Wayne, PA 19187 (Bus) 215-***-**** x230

HR Professional with extensive background in recruiting and retention, training and development, conflict

management, and labor and employee relations. Experience in CPG, manufacturing, healthcare, and

nonprofits, with multi-site and global responsibility. Strong leadership and management skills. Results-driven

performer and decision maker with a get-the-job-done reputation

Adept in the full genre of HR Management working with supply chain, a variety of business

teams, and in matrix/cross-functional environments. Analytical and business savvy HR

Director skilled in compensation, union negotiations, benefits, and organizational

development.

Areas of Expertise

• Conflict Resolution • H&W Design & • Strategic Planning

• Compensation • Succession Planning

Administration

• Performance Management

• Diversity & Inclusion • Training & Organ.

• Policy Development

• Employee and Labor Development

• Project Management • Union Avoidance

Relations

• • Recruiting, Staffing, & • Union Negotiation

Healthcare

Administration Retention

Highlights of Qualifications

• Talented results driven performer who can drive significant changes in talent development processes in the

areas of talent assessment, deployment, succession planning, development and reward processes.

• Excellent written and presentation skills; expertise in building effective relationships and for organizational

influence. Proficient in working with all staff levels from senior executives to union employees.

• Ability to provide guidance on personal career planning, managing key talent, and developing strong

performance management skills to lead and inspire.

• Develops and leads change management initiatives. Over 10 years of general management experience

which includes team building and conflict management, Supply Chain, and designing training and corporate

diversity programs.

Selected Accomplishments

• Restructured Frankford’s HR department and built HR team from scratch. Minimized costs and increased

efficiency by establishing internal procedure for handling performance, behavior and employee relations

issues.

• Revised medical benefits program by consolidating carriers, renegotiating contracts, and

kept increases within 8% within a 5-year period.

• Designed and developed an on-line employee-oriented Performance Management tool

that allows for continuous feedback and performance improvement.

• Recommended and selected a new 401(K) provider and effectively completed the

transition to a major financial provider, which contributed to a 65% increase in employee

participation and 25% decrease in Admin. Costs.

• Served as a highly-successful Frankford Candy spokesperson, which generated positive

media relations, resulting in identification as an industry leader, and garnered coverage in

AARP, The Wall Street Journal, and Philadelphia Inquirer.

• Led two M&A initiatives through due diligence with goal of business continuity and customer satisfaction.

• Developed severance packages and retention plans, and recommended outplacement services,which

minimized turnover and reduced severance and unemployment costs by 25%.

JUDY C. HARRIS, MSHR Page

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Professional Experience

FRANKFORD CANDY LLC Philadelphia, PA

Human Resources Director 05/06-Present

Plans, organizes and directs the activities of Frankford’s HR Department, including recruitment and selection,

classification and compensation, employee benefits, health and safety, organizational development and training,

payroll, labor & employee relations, affirmative action, and diversity. Provides strategic advice to senior

management on diversity-related issues. Develops and implements policies, procedures and initiatives to

promote equality of opportunity and diversity and meet legal obligations in all areas of employment.

• Chair of the Corporate Safety Team

• Ensures legal compliance by monitoring and implementing applicable employment laws including OSHA,

EEO, ADA, HIPAA, COBRA, FMLA and Workers Compensation.

• Provides analysis and metrics in areas such as diversity, talent acquisition and management, organizational

assessment and structure, work force planning, and change management.

• Key participant in union contract negotiations and provides leadership, direction, and coaching to management on

labor relations and employee relations issues.

• Leads cross-functional services between Accounting and Sales to identify program needs and manage

project plans to completion.

ALBERT EINSTEIN HEALTHCARE NETWORK Philadelphia, PA

Human Resources Generalist: 12/02 – 04/06

Provided consultative services and implemented policies and programs in the areas of employment, labor

relations, compensation, program administration, training, benefits, and employee services. Developed and

delivered HR related training to staff and management in the areas of: performance management, sexual

harassment, managing a diverse workforce, employee benefits, and leadership development. Assured

compliance in the areas of HIPPA, JCAHO, DOH, EEO, FLSA, FMLA, ADA, Workers Compensation, and other

government-mandated policies and regulations.

• Managed strategic HR planning for 10 client groups regarding information technology, change management,

HR programs and policies, compensation planning, organizational development, reorganizations, etc.

• Led the annual salary administration process to ensure that employees were recognized and compensated

fairly.

• Partnered with the Compensation Department regarding benchmarking, salary surveys, and equity between

employees.

• Responsible for employee career development, preparation of job descriptions, human resources policies and

procedures, grievance handling, and benefits issues.

UNIVERSITY OF PHOENIX Wayne, PA

Adjunct Professor 09/03 – Present

• Teaches undergraduate and graduate level courses in HR Mgmt., HR Law, Legal Aspects

of Supervision, Employee Motivation & Compensation, Organizational Behavior &

Management, Human Capital Development, etc.

• Facilitates team-building among students

• Models effective oral and written communications that engage the students, provide clarity, and improve

student learning.

• Prepares exams, study materials, and calculates grades

• Provides written and verbal assessments.

JUDY C. HARRIS, MSHR Page

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DOW CHEMICAL COMPANY

Philadelphia, PA

Human Resources Manager

06/92-12/02

Human Resources Generalist

Provided leadership, direction and expertise for the full scope of HR functions including: employee relations,

labor relations (4 manufacturing plants), compensation, employee engagement and organizational design and

change. Led and leveraged HR processes (Performance Management, Salary Planning/Reward Management,

Succession Planning and Talent Management), throughout the business teams. Coached and counseled

employees regarding HR policies and procedures relative to transfer, promotion, compensation, benefits and

conditions of employment.

• Partnered with leadership and local HR counterparts to plan and execute strategies to ensure engagement of

human capital.

• Proactively managed HR systems in order to maintain integrity of employee and organizational data.

• Administered the update and development of policies, investigations, and counsel of

employee issues.

• Managed employee development programs, positive employee relations, and resolution of

conflict management.

Additional Professional Background

Education Affiliations Selected Presentations

MS – Human Resources Society of HR Industry Week Best Plants

Management Management “Link In to Human Resources

Widener University, Chester, PA Supply Chain”

National Association of

BS – Organizational

Female Executives El Paso, TX Adult Learning

Psychology

& Literacy (EPALL)

LaSalle University, Philadelphia,

The HR Advisory Forum “How to get the Job You

PA

Want”

Human Resources Mgmt. Nat’l Assoc. of African

Certificate Americans in Hum. Johns Hopkins University

Villanova University Resources “Civility in the Workplace”

“Diversity Myths and Facts”

E-Commerce Certificate

Selected Media

LaSalle University

Coverage Bucks County Community

Graduate Certificate in NY Times College

Diversity Leadership Philadelphia Inquirer “Networking and

Temple University Northeast Times Communication Skills”

Professional Coach

Certification

Community College of

Philadelphia

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