Customer Service Assistant

Angie Lalama

**** ******* **. 626-***-****

Fontana, California 91744 *********@*****.***

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Objective

Seeking a solid long-term position as Dental Assistant utilizing my

education and strong enthusiasm for the Dental Assistant; while improving

both Dental team and myself.

Education

United Education Institute, El Monte October 2010 - June 2011

DA, Dental Assistant

. CPR Certified

. Radiograph Certified - Efficient in producing diagnostic radiographs

. Trained in expanded functions

. General practices and specialties

. Chair side Assistance

. Restorative materials and laboratories procedures

. Sterilization and aseptic techniques

. Trained in OSHA standard

Work Experience

Receptionist Western Dental,

La Puente, CA June 2004-

August 2005

. Billing for Medical

. Consultations With Patients

. Translated Documents for Spanish Speaking Patients

. Scheduled Appointments

. Handled Daily Cash Check outs

Customer Service Victoria Secret,

Montclair, CA May 2006-

December 2006

. Cashier Daily cash check outs

. Provided High level of service to customers

. Effectively Addressed customer concern

Receptionist / Dental Assistant First Dental Group,

Montclair, CA June 2007-October

2008

. Consultations With Patients

. Cash Credit clerk

. Scheduled appointments

. Answering phone calls

. Chair Assisting with Doctor

. Sterilizing Instruments and Disinfecting Laboratory

. setting Laboratory

. Charting Documentation

Skills

Software - Efficient in Microsoft Office including Word, and Excel,

Fluent in Conversational Spanish

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