Customer Service Project Manager

Location:

Posted:

August 12, 2011

Marlene Williams Profile

*.*.*********@*********.***

Receptionist / Office Assistant

Krest Steel, Inc., Keller, TX

January 2007 - April 2010

. Responsible for maintaining all areas of office, including answering

phones, ordering supplies for corporate and shop offices, typing and

filing of correspondence, daily mail requirements and distribution of

incoming mail

. Instrumental in the complete refurbishing of company Safety Manual and

compilation of weekly safety meetings and materials

. Assist company president and project manager with requirements for

contract documentation and submittal requirements

. Responsible for data entry with regard to company invoices and

receipts, and payment of weekly invoices

Receptionist / Assistant to Customer Service Manager

Consolidated Casting Corporation, Hutchins, TX

October 1997 - January 2007

. Responsible for greeting all incoming clients, vendors and guests

. In charge of answering a multi-line switchboard, routing calls,

messages and resolving issues as necessary

. Responsible for daily outgoing mail requirements and distribution of

incoming packages and mail, as well as all company deliveries

. Assist various office departments with required faxing, typing and

filing

. Assist customer service department and manager with production

postings, data entry and packet assembly as required

Secretary / Receptionist (X-Ray Department)

West Texas Medical Associates, San Angelo, TX

November 1989 - May 1997

. Responsible for greeting, interviewing, registering and logging in of

all patients

. Answering multi-line phone system, routing calls, forwarding messages

to correct personnel and resolving any issues as necessary

. Responsible for typing and filing requirements within department

. In charge of data entry for computerized billing and cataloging of

patient X-rays