PAULETTE MAYS
Greenville, MS **701
OBJECTIVE
● Highly motivated to launch my career; future goals include education leading to certification.
● Reliable worker with the ability to quickly learn new concepts and skills.
● Backed by a solid work history, reputation as a team player and passion for helping others.
WORK EXPERIENCE
Room Attendant
2/2009 – Present, Harlow’s Casino and Resort, Greenville, MS
● Clean rooms, hallways, restrooms, and other work areas so that health standards are met.
● Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners.
● Empty wastebaskets, empty and clean ashtrays.
● Sweep, scrub, using brooms, mops.
● Dust and polish furniture and equipment.
● Keep storage areas and carts well stocked, clean, and tidy.
Receptionist
5/2003 2/2008, Cares of Mississippi, Greenville, MS
● Answer telephone, screen and direct calls
● Take and relay messages
● Provide information to callers
● Greet persons entering organization
● Direct persons to correct destination
● General administrative and clerical support
● Receive and sort mail and deliveries
Cashier
1/1998 12/2001, Save Rite Grocery, Greenville, MS
● Process refunds and exchanges
● Collect payments after inputting the cost of an item into a cash register
● Give change for merchandise purchased
● Handle cash, credit cards and checks
● Ring up a total for merchandise purchased
Cage Cashier
1/2002 – 12/2002, Isle of Capri Casino, Robersonville, MS
• Safeguard Isle of Capri Casino assets and balances assigned bank
• Redeem tickets and chips into currency for guests.
• Process Global Cash checks, personal checks and traveler’s checks following strict
identification guidelines.
• Exchange coins for cash and makes cash for cash exchanges.
• Attend all departmental staff meetings and quarterly team meetings.
• Maintain appearance standards as outlined in departmental policies.
• Provide information and explain Players Club benefits, property amenities & marketing programs to our
guests.
Provide courteous service to our guests and be cordial to all Team Members.
•
Communicate effectively both orally and in writing.
•
Maintain a good attendance record.
•
Education
● Simmons High School, Hollandale, MS 2000
SKILLS
● MS Word
● MS Excel
● MS Outlook
● Quality Patient Care
ADDITIONAL INFORMATION
References available upon request.