Customer Service Medical Assistant

Location:

Posted:

August 12, 2011

Tampa Fl *3614 Ms.LeslieBonilla@gmail

.com

Leslie S. Bonilla

SUMMARY

. Goal oriented and highly motivated

. Excellent communication and customer service skills

. Equally effective working in self-managed project and a team member

. Strong attention to details and organizational work area(s)

. Outstanding ability to show empathy and assessing people's needs

. Adapts and implement new skills quickly

. Proficient in files management, and use of Microsoft Word and Excel

. Fluent in English and Spanish

EXPERIENCE

Receptionist / Optometric Assistant The Eye Dr 02/10- 06/11

( Answering, screening and directing multi-line telephone

( Appointment Scheduling

( Patient Registration

( Taking and relaying messages

( Checking patients in and out

( Distributing and sorting of mail

( Knowledgeable in Officemate and Examwriter

( Daily Balancing

( Verifying insurance

Medical Assistant Bay Harbor Urgent Care

09/08 -03/09

. Documented patient chief complain

. Obtained and recorded vital signs

. Collected and prepared laboratory specimens

. Prepared patient for examination

. Assisted physician during examination

. Printed, organized, and maintained labs for patient chart and files

. Coordinated appointments daily

. Educated patients on treatment procedures

. Performed Electrocardiography, phlebotomy and urinalysis

EDUCATION

Brown Mackie College-Miami 03/09-

11/09

Pursuing Associate Degree in Science for Medical Assisting

Florida Educational Institute 06/06-06/07

Completed Medical Assistant Diploma