Loren San Diego
Home Address: *** ***** ******, ****** ****, NJ 07307
Email Address: *****.********@*****.*** . Telephone #: 201-***-****
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EDUCATION: Rutgers University Business School, Newark, NJ - Class of 2011
. Masters in Business Administration (MBA) in Global Business
and Management Strategy
Stevens Institute of Technology, Hoboken, NJ - Class of 2003
. Dual Bachelor of Engineering (BE) in Engineering Management
and Computer Engineering
. Minor Degree in Economics and Humanities . Graduate
Certificate in Secure Network Systems Design
Honors: Graduated with Honors (Cum Laude), Epsilon Mu Eta -
Engineering Management Honor Society,
Student Superlative & Philanthropic Award
Programs: CitiTech Advanced Placement Program (2002), CIB Tech
IT Analyst Program (2003)
SOFTWARE: Applications: Business Objects, iRise Studio, SharePoint,
CHARTS, SDLC-W, PTS, Essbase, Dreamweaver, Photoshop, Microsoft
Office FrontPage, Expression, Excel (Pivot Tables, V-Lookups,
Formulas, Macros), PowerPoint, Word, Project, Access, Visio,
Publisher, D/HTML, FTP, JavaScript, eRoom, PlanView,
WORK: Citigroup Technology Division, Business Unit Manager
(11/'02 - Present)
Business Unit Management:
. Retrieved, verified, and analyzed financial-related data and
how it relates, differs, or applies to issues at hand
. Prepared town hall presentations, client financial decks, and
various organizational-wide communications
. Provided project management support and coordinated activities
within scope of the business unit
. Coordinated annual project reviews and budget preparation
processes as well as ongoing monthly reforecast
Global Delivery Management:
. Used visualization and prototyping tools and techniques to
simulate business critical software applications
. Interfaced with project stakeholders to identify, analyze,
model, and validate business requirements
. Documented and mapped detailed workflow activities of current
business processes and resources
. Worked hand-in-hand with technical resources to provide
insight during solution development
Program Management Office:
. Created and managed a global intranet website using gathered
requirements from business & technical users . Managed standard
use of project management tools to facilitate planning and
tracking of multiple projects
. Assisted in a variety of activities relating to financial
analysis, reporting, compliance, and controls
. Planned and coordinated training workshops and prepared step-
by-step manuals and procedure guidelines
Total Quality Management:
. Coordinated and conducted code and design peer reviews of
software engineering activities
. Ensured that process standards are followed and that
traceability of requirements exists
. Assisted in continuous review and improvements of ongoing
control processes
Credit Lyonnais, New York, NY
(05/'99 - 08/'02)
IT Infrastructure Technical Support (Co-op Intern):
. Provided top level technical support and serviced requests
made by users
. Setup operating NT environment for PCs on bank domain and
disaster recovery sites
. Managed user accounts, groups, and system resources on bank
domain
. Coordinated, controlled, and carried out various trade floor-
related activities
Lehman Brothers, New York, NY
(01/'01 - 05/'01)
Network Implementation & Services (Co-op Intern):
. Designed, configured, installed, and administered IP-based
networks
. Traced, patched, & documented existing network topologies via
UTP and fiber optic cable
. Implemented optimum network path from router-switch-hubstack-
server connections
. Created and mapped diagrams of local area network connections,
paths, and devices
NETWORKS: Junior Chamber International (Director/Outstanding Project
Chair Award), Collaborative Opportunities for Raising
Empowerment (Election Committee Chair /Outstanding Member
Award), The Catholic Fellowship, Gawad Kalinga, Filipino
American Human Services Inc., Asian Women Leaders Network,
Society of Women Engineers, American Society of Engineering
Management, Omicron Pi Sorority, Alpha Phi Omega Service
Fraternity, Citi Women's Network, Citi Working Parents Network,
Citi Asian Pacific Heritage Network, Steven-Tech Co-op Alumni,
Rutgers MBA Alumni Club
HOBBIES: Traveling, Community Service, Photography, Creating Websites,
Flower Arrangement, Arts & Crafts, Playing Piano, Reading,
Writing, Video Editing, Watching Movies, Dining, Listening to
Music, Dancing, Concerts