Customer Service Sales

Kiara M. Teodoro

** **** ******** ******

York, Pennsylvania 17401

203-***-**** **********@*****.***

Profile Experience

As someone who is committed, amiable, and Sales Associate

hardworking, I come alive when I provide New York & Company, York, PA

exceptional customer service to help others. August 2010-Present

I would like to further develop my ~ Handle customer complaints in a

knowledge by seeking a position of more professional manner.

responsibility in a progressive environment. ~ Answer telephone calls.

~ Process customer purchases and returns.

~ Persuade customers to open credit cards

and make additional sales.

Education ~Recognized as “Credit Leader of the

Month.”

~ Train new employees on successful sales

The Art Institute of York Pennsylvania

and credit procedures.

Associate Degree in Specialized Business

~ Help make fashion selections for

March 2011

customers.

Major: Fashion Marketing

Visual Merchandising Internship

Hershey Park, Hershey, PA

Skills March 2011-June 2011

~ Stocked product and assisted with visual

displays in retail spaces.

~ Ability to work well independently, as

well as part of a team.

Sales Associate

~ Strong communication skills.

Burlington Coat Factory, York, PA

~ Possess an understanding of common

October 2006-February 2007

computer software applications.

~ Organized and assisted in setting

~ Ability to build productive

sales floor.

relationships, resolve complex issues,

~ Responsible for sales and customer service

and win customer loyalty.

in Juniors, Sportswear, and Accessories.

~ Capability to meet deadlines and work

well under pressure.

Cashier

~ Knowledge of basic medical

Burger King, Sanford, FL

terminology.

March 2006-August 2006

~ Typing speed: 30 WPM

~ Received food orders from the

~ Bilingual in Spanish and English.

customers.

~ Reconciled cash drawer daily.

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