Project Manager Customer Service

FREDERICK WISS

** ****** ****

WESTON, MA *****

781-***-****

******@*******.***

EXPERIENCE

Wissmedia, Weston, MA (2002 - present)

AV Media Project Manager (part-time)

. Clients have included Colgate-Palmolive, C.R. Bard, International

Paper, McKinsey & Co., Kellogg, Harvard Vanguard, DUSA

Pharmaceuticals, Public Consulting Group, Bentley University, River

Editions, and Association of Computing Machinery

. Expertise in project management: delivering multi-media services and

events, interfacing with various departments and management of

clients, assessing needs and formulating strategies at the concept

stage, then using strong organizational skills to follow through for

on-time delivery

. Produce media (video, audio, photography, web and print materials) and

coordinate the skills of in-house staff, onsite at the client's

corporate communications department or a network of freelance

technical professionals

. Review and uphold high standards of quality control on all products

created in a customer service environment

. Maintain fiscal responsibility by collecting competitive bids,

negotiating contracts with vendors, creating budgets, developing

databases and systems to improve efficiency, and tracking expenses to

be on target

. Supervise the staging of meetings, conferences and events: hiring

equipment rental/staging companies, directing the crew, managing event

logistics and operating equipment if necessary

. Extensive experience with computers, Microsoft Office, Final Cut Pro

Suite, Adobe Creative Suite (especially Photoshop), Empress EMAM,

SoundForge, Dreamweaver, photography, audio systems and projection

equipment

Ferraro Communications, Inc., Needham Heights, MA (2002 - present)

Video Editor/Producer (part-time)

. FCI has been the exclusive video services provider for the Corporate

Communications Department at Colgate-Palmolive and its subsidiary,

Hill's Pet Nutrition, since 1990

. Produce informational videos, talking head interviews, promotional

videos, recognition videos, training videos, testimonials, and event

videos for global internal communications

. Manage or provide video services: script and shot development, on

location and studio videography, editing, transferring and conversion

of video files, color correction, creating graphics and video effects,

narrations, selecting library music, mixing audio, steaming video,

outputting/uploading deliverables in different formats, and mastering

DVDs

Fayerweather Street School, Cambridge, MA (2009 - 2011)

Video Instructor/Specialist (Program-based)

. Developed curriculum/workshops and instructed students in

storyboarding, videotaping, editing and producing videos in Final Cut

Pro and iMovie for the Visiting Visual Artist Program and the

SummerTime Film Program

. Post-production services included color correction, audio balancing,

titling, DVD menus, compressing and uploading to web

Multi-Image, Cambridge, MA (1994 - 2002)

Multi-Image and Events Producer

. Provided day to day creative and technical support to Kendall (Tyco)

Healthcare Products Company for the company's slide, audio,

photography and staging requests including all elements relating over

40 sales, management and employee meetings

. Managed accounts (LL Bean, Boston Scientific, Gerber, Kellogg,

McKinsey & Co., Photographic Resource Center, and Brandeis University)

which included designing, writing and editing speaker support slides,

staging meetings, and coordinating production schedules and AV

projects with the creative team

EDUCATION

. Muhlenberg College, Allentown, PA, BA

. George Washington University/Corcoran School of Art, Washington, DC -

additional undergraduate and graduate courses in video and photography

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