Training Software
Resume:
Bonnie J. Leece
***********@****.***
KEY SKILLS
Focus in developing specifications for Systems Development Life Cycle projects with proven ability to rapidly
learn new software, concepts and communicate technical information effectively. Demonstrated effective analyst
skills in large volume projects and delivered quality system requirement documentation ahead of tight deadlines
with timely and accurate input from SMEs / internal clients, which fully support business needs and established
objectives. Strengths include project management, analytical and computer skills, team player with excellent
verbal / written attributes and ability to utilize organizational skills for performance driven results.
PROFESSIONAL EXPERIENCE
TMC / PSCU Financial Services, Product Management, Auburn Hills, MI 12-2008 – Current
Technical Writer
Interact with senior management and SMEs to research and analyze client system and service needs. Develop
these concepts utilizing System Development methodologies into existing software platforms while maintaining
system integrity. Effectively manage multiple diverse projects both independently and in a team environment,
consistently achieving technical accuracy while delivering high quality results prior to deadlines. Ensure that
software deployment summaries, software release documents and product user guides are created / updated and
disseminated to appropriate team members within timelines. Collaborate with appropriate functional areas such
as Operations, Software Development, Administration and Finance to design objectives and solutions to increase
efficiencies or develop new functionality that enhances the company’s goals.
Tata Technologies iKS, Content Development, (Remote Employee) 1/2006 – 9/2008
Instructional Designer
Led diverse, cross-functional team in the fulfillment of corporate productivity, quality and bottom-line
objectives, resulting in 8 NX CAD courses being updated in ten weeks. Managed off-site team members of the
Teamcenter Engineering 2005 project completing assignment prior to deadline. Learned PLM software,
Teamcenter 2007, and revised content of five existing Teamcenter courses with ISD methodologies and new
content within five months.
• Utilized Instructional System Design (ISD) methodologies to create, design and implement training that
was performance based.
• Created Web Based Training content to technical and organizational standards for worldwide
Engineering training materials.
• Assisted in development of interactive training and assessments for NX, Solid Edge and Pro E
courseware promoting user retention and productivity
• Wrote script and created interactive training videos
Virtual Services / ANXeBusiness, Southfield, Michigan 5/2005 - 1/2006
Technical Specialist
Supported manager in operational and strategic planning efforts including budget, resource allocation and ROI
reports, creating a 30% increase in revenue for the training department. Created business proposal and
implementation strategy supporting the purchase of a new Learning Management System (LMS). Collaborated
with outside vendors/trainers to strengthen customer relations, resulting in a 20% increase of scheduled training
classes.
• Performed ISD and technical writing to edit and format technical courseware utilizing specialized
software that produces intranet WEB pages for engineering worldwide training.
• Revised established training materials with improvements in scope, format, and content to increase
marketability
• Administered e-learning site for training material (Knowledge Presenter)
• Assisted subject matter experts in development of CATIA V5 courses
December 28, 2012
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Bonnie J. Leece
***********@****.***
GM University Engineering College, Contract Professionals Inc., Warren, Michigan 2/2003 - 4/2005
Instructional Designer, Math Based Training (MBT)
Performed technical writing for worldwide training materials, assisting subject matter experts with the creation
of fifteen new courses in three different software applications increasing productivity while exceeding
performance based objectives. Collaborated with GM supplier to revise existing training courseware with latest
software updates.
• Evaluated training effectiveness by utilizing pilot classes/surveys to verify consistency with training
objectives
• Designed, developed and documented the following components that enhance the delivery of courses in
the classroom: Instructor Presentations, Study Guides, Syllabus, Abstracts and Assessments
• Worked with HTML and XML within GM Trainer
• Provided support and guidance to other users during implementation of new development tools
Oakland University, Professional Development, Rochester, Michigan 12/2001 – 2/2003
Developer LD Coordinator
Liaison with staff, students, faculty and academic advisors to promote services and job placement. Advised
students on career development, resumes and provided job search guidance with use of web-based software
package. Communicated and coordinated activities with all departments involved in sponsoring Career Fairs.
• Delivered Interview Practice Clinics to educate students and alumni in behavioral interviewing skills
• Facilitated weekly sessions of CareerConnections Orientation Workshop for students
• Developed and designed program handbook for students seeking experiential education opportunity
• Created and facilitated PowerPoint presentations on department’s resources
Mark D. Berman & Associates, P.C., Clinton Township, Michigan 1985 - 2000
Assistant Office Administrator
Supervised front desk personnel and provided feedback on their performance. Recruited, interviewed and
trained new personnel. Developed job descriptions and prioritized responsibilities for current staff and new
hires.
• Coordinated, administered and facilitated new networking computer hardware and software for entire
company
• Designed streamlined procedures for preparing monthly financial comparison reports
• Implemented new system of collection procedures resulting in increased revenues and a 40% decrease
in the Accounts/Receivables ratio
EDUCATION
Oakland University, Rochester, Michigan
Bachelor of Science, Human Resource Development
Summa Cum Laude
CERTIFICATIONS
ProTrainer I
GM Professional Instructor Curriculum
Interactive Teaching Skills
COMPUTER SKILLS
MS Office Suite Visual Studio Ulead GIF Animator Lotus Notes
Visio Captivate 1.0.1188 i.get.it Access
SharePoint Photoshop Frontpage NetMeeting
SnagIt 7 Camtasia 4 GM Trainer XML
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Bonnie J. Leece
***********@****.***
December 28, 2012
3
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