Customer Service High School

Location:

Posted:

August 10, 2011

Sharon Turner

Chicago, Illinois 60636 ******.********@*****.***

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Objective To obtain a position that will enhance my customer service skills

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Work Experience

Jackson Hewitt Chicago, Illinois 01/11-04/11

Tax preparer

Prepared clients federal and state income tax, assisted in banking needs faxing and printing checks

H & R Block Chicago, Illinois 11/04-04/08

Tax Specialist

Prepared clients federal and state income tax, assisted in banking needs faxing and printing checks

CME Exchange Chicago,Illinois 11/03-12/07

Customer Service

Assisted stock brokers with personal belongings answered phones and located missing articles

Spin Cycle

Assistant Supervisor Chicago,Illinois 06/01-10/04

Prepared employee time cards, stock inventory, work schedule, signed for bank pick ups and deliveries

Finishing Plus Chicago,Illinois 07/98-10/04

Mail machine operator

Check mail for print quality, sort by zip codes also packaged and labeled for shipping

CNA Insurance Co. Chicago, Illinois 07/84-03/89

Filed and retrieved files for claim adjusters, maintained my index station sorted mail and attached mail with

proper file answered calls and checked for miss filed files

Spiegel Warehouse Chicago,Illinois 11/89-01/96

Mail order packer

Packaged customer mail items sorted and checked against mail and shipping order slip

Certifications: Knowledge of tax preparation and banking products from Jackson Hewitt

Tax compliance from H &R block

Education William H. Harper High School Chicago, Illinois 09/73-06/78

High School Diploma