Management Sales

Edward S. Quackenbush **** Doncaster Drive

Ellicott City, MD 21043

410-***-**** (C)

E-mail: ****@*******.*** 410-***-****

(H)

Objective

Position where highly effective technology management experience will

improve business processes and add to profitability.

Profile

Senior IT executive with over 20 years of diversified experience in systems

design, development, and implementation within AS/400 and Windows based

environments. Excel at strategic planning, building high-performance teams,

project management, and implementing best practice methodologies.

Experienced in merger and acquisition, market consolidation and other

business growth challenges.

ERP Planning and Integration

Application Architecture Design

Software Development Life Cycle

Project and Vendor Management

Business Process Re-engineering

Change Management

Professional Experience

RITZ CAMERA & IMAGE, Beltsville, MD

2001 - Present

Director, Corporate Systems

Directs the planning and implementation of enterprise IT systems in support

of business operations of the multi-channel nationwide retailer.

Responsible for all activities related to the design, development, and

deployment of mission-critical information and software systems.

Oversee all facets of the corporate software applications portfolio

including technical support, vendor relationships, external IT audit

functions, and disaster recovery planning. Accountable for the on-going

implementation of the corporate Merchandising, Inventory, Replenishment,

Warehousing, Point-Of-Sale, Payroll, Sales and Financial Reporting

applications. Directs the activities of the technical development and

operations teams.

KEY ACCOMPLISHMENTS

. Led IT including critical on-hand and sales reporting through a

complete corporate re-structuring of entering into bankruptcy in

February 2009 and successfully emerging out of as a new company in

July 2009 with limited capital and limited resources.

. Managed ERP software selection and recommendation processes to

replace outdated, inflexible legacy core business software

applications and systems.

. Directed the systems architecture, integration and planning processes

to convert all corporate software applications from large scale

AS/400 platform to modernized Windows SQL based technologies.

. Managed the compliance efforts mandated by the Payment Card Industry

Data Security Standards (PCI DSS) to ensure that all credit card data

is properly processed, transmitted, accessed, and stored throughout

all corporate systems software applications and databases.

. Introduced EAI technologies for integration of Java Based POS

applications and disparate corporate legacy systems.

. Outsourced non-core business applications such as Payroll and EDI to

improve efficiencies.

. Instituted policies and procedures for SDLC methodologies and Change

Management controls to meet PCI compliance mandates. Decreased

software defects by 60%.

. Integrated the POS, Inventory, and Financial systems of a 400 store

retail chain acquisition.

. Re-organized staffing needs of the department to ensure alignment

with the business objectives.

NETIGY CORPORATION, Columbia, MD

08/00 - 06/01

Senior Consultant within global professional services firm providing

Program/Project management for network infrastructure consulting and

implementation services for client's Internet, intranet, and E-business

platforms.

. Managed a VoIP

network study to

transfer all voice

communications

traffic over the

corporate data

network as part of

Regan National and

Dulles

International

airports disaster

recovery plans.

. Provided strategic management planning for the creation of an IT

department within a startup dot-com Internet Company.

. Assisted Sales team with defining client's business requirements and

statements of work.

THE COSMETIC CENTER, Columbia, MD

04/97 -

07/00

Multi-division retail store chain that operated 240 stores in 41 states.

Transferred by Revlon to manage multi-site data center relocation and bring

new technologies and support staff to enhance business processes.

Vice President, Information Systems

06/98 - 07/00

Director, Information Systems

04/97- 05/98

Led staff of 23 in operation and support of all technical functions

including Network Operations, Client Server Applications, Database

Maintenance, Systems Development, Capacity Planning, Disaster Recovery,

Help Desk, Point-Of-Sale Systems, Voice and Data communications. Aligned IS

priorities with corporate initiatives and business plan. Managed a 1.5

million-dollar operating and 2.0 million-dollar capital budgets.

NOTABLE ACCOMPLISHMENTS

. Managed a database migration plan for two separate companies'

disparate ERP / supply chain systems to be consolidated into a single

system for the corporate control of perpetual inventory, merchandise

management, distribution, HR, Payroll and financial systems supporting

240 stores.

. Designed and developed B2B integration strategy to update and process

3rd party hosted E-commerce website to internal corporate back-office

merchandise fulfillment systems.

. Provided Business Process Re-engineering to align functional processes

with software package best practices.

PRESTIGE FRAGRANCE & COSMETICS, Holmdel, NJ

1988 - 1997

Division of the Revlon Consumer Products Group.

Hired by Revlon soon after acquisition of PFC as Programmer/Analyst to

relocate acquired out-of-state PC based inventory systems, startup MIS

department, and provide technical and management support for fast growing

60-store chain. Reported to president with full MIS / POS responsibilities

including short and long term planning.

Director, Management Information Systems 1994 - 1997

MIS Manager 1990 - 1994

Programmer/Analyst 1988 - 1990

NOTABLE ACCOMPLISHMENTS

. Provided inventory management decision support systems to grow retail

chain from 60 to 200 stores.

. Sought and obtained outside funding for the deployment of $2 million

for IBM Point-Of-Sale systems in all stores.

. Realized a minimum of 1 % improvement in gross margin by automating

manual store level processes with POS scanning, automated PLU

maintenance, and store reporting.

. Managed the closing and relocation of the Holmdel, NJ data center and

warehouse facility to the newly acquired Cosmetic Center in Columbia,

MD.

____________________________________________________________________________

________

Education

Bachelor of Science in Business Management, University of Phoenix.

A.A.S. Computer Science, Middlesex College, NJ.

IBM SQL/400, RPG III, CLP, OS/400 Management and Performance Tuning.

Project Management. Various executive development and management seminars.

Active Member: Mid-Atlantic CIO forum.

Technical Expertise

Systems AS/400, MS Windows, Linux

Languages RPG/ILE, CLE, CGI, MQ, SQL, Java, XML, HTML

Databases DB2, MS SQL Server, Postgress

Software Epicor Sales Audit, E9 Financials, and Retail ERP suites,

Lawson Financials, Ceridian and Infinium Payroll, CommercialWare

Order Management, E3 Replenishment, Aldon CMS, Micros Retail

Xstore POS, Hyperion, SiteSeer, ReconNet, Vertex, JDA MMS.

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