Customer Service Representative
Resume:
EDUCATION
ART INSTITUTE OF PITTSBURGH
July **** - December 2008
BACHELOR OF SCIENCE, INTERACTIVE MEDIA & DESIGN
TECHNICAL SKILLS
SOFTWARE
Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe Flash, Adobe Dreamweaver, Adobe
Fireworks, Adobe Photoshop Lightroom, Adobe Acrobat, MS Word, MS Excel, MS PowerPoint,
MS Outlook, Windows OS, MAC OS
OTHERS
Joomla, HTML, CSS, JavaScript, PSD-to-HTML, SEO, Computer Networking, 75+WPM,
Photography
PROFESSIONAL EXPERIENCE
PINNACLE ADVERTISING & MEDIA
Lake Balboa, CA May 2010 - August 2011
GRAPHIC/WEB/PRINT DESIGNER
Perform lead role in the design and production of weekly print and web advertisements.
Manage multiple, concurrent design projects in different stages.
Work directly with clients to update and manage print advertisements for the LA Times.
CALVARY CHAPEL MID VALLEY
Encino, CA February 2005 - April 2010
CREATIVE DIRECTOR
Produce and manage all aspects of design from print and web design to outdoor signage and
prints for garment.
Maintain design schedules and budgets.
Plan and organize various yearly congregational events.
BLUE SHIELD OF CALIFORNIA
Woodland Hills, CA July 2004 - January 2005
MAILROOM OPERATOR
Operate and maintain postage meters, scales, and large capacity reprographic machines.
Sort mail and packages and direct them for internal and external deliveries.
TARGET
West Hills, CA January 2004 - June 2004
CUSTOMER SERVICE REPRESENTATIVE
Receive inbound calls from customers with regards to product availability.
Provide excellent customer service to customers.
OKINAWA CHRISTIAN SCHOOL INTERNATIONAL
Okinawa, Japan June 2002 - August 2003
NETWORK & COMPUTER SYSTEMS ADMINISTRATOR
Diagnose hardware and software problems and replace defective components.
Perform data backups and disaster recovery operations.
Maintain and administer computer networks and related computing environments, including
computer hardware, systems software, applications software, and all configurations.
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