Project Manager Customer Service

Silvia Macias, MBA

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PO BOX ******, Sylmar, CA 91392 818-***-**** email: ******.*@*******.***

Objective: As Accomplished HR/Accountant Professional where my skills will

help to further my professional career, and help me achieve my long term

goals in an expanding company; with a track record of achieving business

results and fostering employee satisfactions. Strengths include

relationship building, communication, driving results, teamwork and problem

solving skills while maintaining a high level of confidentiality.

. Recruitment & Selection

. Benefits Administration & Worker Compensation

. HRIS (SAP, People Soft & RITS)

. Succession Planning

. Performance Management Planning

. Creating & Updating Training Manuals for Employees and Managers

. Payroll State & Federal and Payroll Software (QuickBooks, ADP and

etc.)

. Direct recruitment efforts & new hire processes including but not

limit to: recruitment strategies, development of job descriptions,

posting of open positions, interviewing candidates, job offers, and

liaison between recruiting team and management.

. Drive human resource compliance; ensure standardization and

consistency of human resource practices and company policies and

procedures.

. Serve as the primary HR support for employees in multi-states

including staffing, benefits, and career development & employee

relations issues.

. Work with Benefit Manager to coordinate annual open enrollment

presentation and materials.

. Provide support and counsel to managers for employee development

and improvement

Employment History:

Nestle USA (Contracted by Adecco Employment Agency) 2/2010 -

7/2011

Corporate Human Resource - External HR Rep

. Responsible for Reviewing & Auditing Expense Reports, Tracking Per

Diem and Sending Expense Reports for Processing for LGO - GFIT and

Guideline.

. Go-Live for T&E Reports on SAP

. Updating GFIT Calendars for Housing, Car Rentals, Work Locations & Tax

Locations for a group of 33 employee

. Established and Maintained Employee Files

. Conducted I-9's and Audits 2010

. Handled confidential & sensitive information

. Creating & Updating Policies for GFIT, Training Manuals for GFIT

members & Manager, EAF's, Creating Special Payment Form for Tax

Returns Refund

. HRIS (SAP & People Soft), Microsoft Office (Word, Excel, Access,

PowerPoint & Outlook)

Macias Construction, CA 7/1995 - 11/2009

Controller Promoted - Executive Account Manager, Promoted -Executive

Administrative, Promoted- Logistics Manager, Promoted -Head Design

Consultant, & Promoted- Project Manager

( Account Payable/Receivable ( Financial & Operations ( Word

Processing & Typing

( Filing & Data Archiving ( General Accounting (GAAP) ( Computer

Operations

( Strategic Planning & Tactical Execution ( Revenue & Profit Growth

( Customer Service & Relations ( Human Resources

Educations: Master of Business Administration Woodbury University, Ca

May 2004

B.S. Accounting Woodbury University, Ca

May 2001

Skills:

Experienced working in fast paced environments demanding strong

organizational, technical, and interpersonal skills. I am strongly known to

be trustworthy, ethical, and discreet, and committed to superior

performance. Confident and poised in interactions with individuals at all

levels. Detail-oriented, and can work independently yet be resourceful in

completing projects alone; Speaks Spanish and multi-task effectively

includes:

Professional Experience:

( Conducted All Accounting functions: General Ledger, AP/AR, Payroll;

Quarterly Reports for Payroll, Prepare Financial Statements: Cash Flow

Statements, Balance Sheet, Income Statement etc... Cost Accounting; &

Individual Project Budget, Tax Preparation for all Federal & State Taxes,

Bank Reconciliation, Analytical abilities for All Accounting Procedures and

Understanding & Using GAAP.

( Administrative Support Performed administrate & secretarial support

functions & coordinated & managed multiple priorities & projects.

( Create Database for Each Project through Accesses Program, also advanced

knowledge in Microsoft Excel, Word, PowerPoint; SAP (Nestle USA) and

Accounting Software (QuickBooks, Peachtree's, and etc

( Human Resource Duties: Set up New Employee Files including I-9 and etc,

Compliance with Federal & State Employment Laws; Follow Calif. Labor Laws &

regulations, solving any issues with Employee payroll, insurance, or etc.

( Project Manager Duties: Coordinating with Suppliers, City Inspectors,

Clients, Employees and Following OSHA Regulations and Guideline.

Reference: Upon Request

Contact this candidate