Administrative Assistant Human Resources

CAROLYN L. KLEIN

**** ****** ******

Aurora, IL *0504

630-***-**** ********@*******.***

SUMMARY

Administrative Assistant with expertise supporting management with travel planning, expense

vouchering, logistics coordination, and business communications. Adept at managing multiple work

priorities with an emphasis on quality, attention to detail and meeting specific timelines. Trusted

advisor with strengths in office management, supply requisitions, technical equipment and

monitoring multi-line phone processes. Strengths in accurately monitoring and tracking work and

vacation reporting. Brings a high level of professionalism maintaining confidentiality with Human

Resources related data. Enjoys working independently or supporting a team culture while meeting

corporate objectives.

COMPUTER COMPETENCIES

• Microsoft Office, Microsoft Outlook, Internet Explorer

• Adobe Acrobat

• Ordering and Requisition System (MARS), Time Reporting (TRI DMDeacon), Vouchering (XMS)

SPECIALIZED SKILLS

• Notary Public

PROFESSIONAL EXPERIENCE

ALCATEL-LUCENT, Naperville, Illinois 1998 – 2011

Formerly Lucent Technologies.

Executive Assistant 2007 – 2011

Provided administrative support to division President, remote Vice President in California and Chief

Technology Officer. Coordinated all domestic and international travel details and arrangements

including visas and vouching support. Planned and supported business events for up to 30 local

and remote attendees, organized logistics, selected internal site, confirmed facility arrangements,

managed food distribution, facilitated participant coordination, prepared materials. Processed

confidential HR paperwork for new hires and resignations. Inventoried and ordered supplies and

equipment necessary for business operations. Fielded, screened, prioritized, and routed multi-line

incoming phone calls to appropriate individuals.

• Researched the best pricing using Carlson Wagonlit Travel for senior level international travel

accommodating required timeline saving thousands of dollars monthly.

• Selected by CTO to provide administrative support during corporation reorganization based on

quality and attention to detail. Recognized for the ability to support and maintain highly

confidential data.

• Improved productivity by providing informal on-the-job training for all divisional employees which

insured quality and consistency when ordering supplies using the MARS system.

• Processed confidential Human Resources related paperwork for new hires, resignations and

terminations for directors and above levels achieving 100% accuracy.

CAROLYN L. KLEIN PAGE TWO

ALCATEL-LUCENT (Continued)

• Maintained required core inventory, ordered supplies and computer equipment for business

operations eliminating costly last minute purchases and expenses.

• Prepared and presented ongoing updated reports for all staff members tracking available paid

time off for employees ensuring 100% accuracy and company compliance.

Administrative Assistant 1998 – 2011

Delivered high-level administrative support to 9 Directors and their departments. Prepared and

submitted documentation for industry standards meetings and edited specification documents.

Secured domestic and international travel arrangements and completed vouchering process.

Managed inventory, ordered, and distributed office supplies and equipment. Worked closely with

inventory suppliers and vendors. Maintained time reporting schedules and provided general office

assistance.

• Created and maintained a database for legal documentation tracking all Standards submissions

used in leadership meetings which improved accuracy and retrieval for documentation review.

• Selected as editor for specification document, inputting data from 6 Standards Development

Organizations and provided documentation to International Telecommunications team.

• Researched best pricing using Carlson Wagonlit Travel for ongoing business travel needs

accommodating specific individual travel requests while consistently achieving cost savings.

• Managed vacation records in time reporting system (TRI DMdeacon) meeting 100% company

required compliance.

EDUCATION

AA, Spoon River Junior College, Canton, IL

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