Sales High School
Resume:
Megan M. Shine
*****.*.*****@*****.***
Home Address: Local
Address:
*** ** ******** *** **** EP True
Parkway #203
Ankeny, IA 50021 West Des
Moine, IA 50265
[pic]
Work Experience
Michaels Arts and Crafts, Geneva, IL October 05-
March 08
. Sales Associate
o Interacted with customers in day to day sales activities.
o Coordinated kids summer camp activities
o Handled customer disputes and conflicts
o Engaged in customer satisfaction through persuasive
communication
Iowa State University Extension Office, Ames, IA
October- December 2010
. Receptionist
o Directed phone calls for wide range of university departments
o Organized communication system for upper level management
o Filed interdepartmental paperwork
West Cyde Wings, Ames, IA February- June 2011
. Waitress
o Worked in a fast paced restaurant environment
o Worked in a team environment to ensure customer satisfaction
o Interacted with customers to provide outstanding service
o Engaged in persuasive communication to promote higher sales
Country Landscapes, Ames, IA
April
2011-present
. Communications Coordinator Assistant
o Directed phone calls to specific departments
o File completed work orders
o Coordinate design appointments between designers and
customers
o Handled customer disputes with confidence and upmost respect
for customers
o Perform detailed oriented work by verifying customer
information and appointment schedules
Education
Rosary Catholic High School
. Graduated May 2007
Iowa State University
. August 2007-December 2010
o Minor in Bachelor of Science Psychology
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