Customer Service Grand Rapids
Resume:
Barbara Fetrow **** Leonard NW C-*
Grand Rapids, MI 49504
*******@***.***
Objective: Seeking a receptionist/clerical position utilizing my many
years experience in business and medical settings
Experience: AARP Grand Rapids, MI
Receptionist 10/09-Present
? Provide excellent customer service to clients
? Operate various office machines and software
< Answer, direct calls and record messages
< Maintain filing and paperwork
Quest Diagnostics Grand Rapids, MI
Phlebotomy, Receptionist 11/06-03/08
? Performed lab work including: blood draws, urinalysis and
drug tests
? Answered phones, greeted patients, organized files
? Entered patient information into database
? Received recognition for helping a patient obtain the
proper medical assistance during an emergency situation
Kent Community Hospital Grand Rapids, MI
Unit Secretary/Nurse's Aide 09/89-10/97
? Ordered supplies and organized files
? Transcribed physicians' orders
? Answered multi-line phones
? Tended to patient needs including: tube-feeding, wound
care
Mary Free Bed Grand Rapids, MI
Unit Secretary/Nurse's Aide 06/70-09/89
? Admitted and discharged patients
? Transcribed physicians' orders
? Assisted patients in activities of daily living
? Maintained an efficient and peaceable working environment
Education: Olympia Career Training Institute Grand Rapids, MI
Medical Assistant Certificate
*graduated with honors in academics and attendance
Ottawa Hills High School Grand Rapids, MI
Diploma
References: Available upon request
Contact this candidate