Customer Service High School

Jessica Castro

**** ******* *** *** *** Oceanside, Ca 92058

*******.*.*.******@*****.*** 760-***-****

OBJECTIVE

Seeking an opportunity where I can contribute to the overall success of a professional organization and

establish a long-term career within a role in administration.

PROFESSIONAL ACHIEVEMENTS

ESP Computer Services

Began as Data Entry promoted to Receptionist and promoted once again to Customer

Service Representative

Three pay raises

Perfect Attendance

Order Entry of the Month

SKILLS

Fluent with Windows and programs such as Word, Power Point and Excel

Typing wpm 40

Self starter with can do attitude

Extremely productive in a high volume, high stress, environment

Excellent written and verbal skills, with an eye for detail

WORK HISTORY

Customer Service/Receptionist

ESP Computer Service - N. Hollywood, CA 07/06-

03/10

• Customer orders and provided quotes for orders

• Handled 100+ calls/a day

• Provided information to concerned and/or irate callers

• Carry out order processing activities, utilizing companies fulfillment system

• Respond to pricing inquiries, providing accurate and timely information

• Monitor and coordinate invoicing and shipping functions

Cashier

Sizzler Steakhouse - Rancho Cucamonga, CA

02/07–05/10

• Cash handling

• Greet guest

• Server

EDUCATION

High School Diploma Bloomington High School Bloomington, Ca

2004

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