Manager Human Resources

Patricia D Acker

***** ******* ***, ***********, ** 46060- 317-***-**** – *********@*****.***

Executive Summary:

Experienced Daily Operations Manager with 25 years experience. I have a proven ability to turn around under-performing

programs, whether in retail, F/B, or education, to create highly profitable programs through marketing, training, and

partner relationships. Areas of expertise include daily operations, sales, training, communications, and education.

Core Qualifications

• Successful with staff development, training, and • Exceptional communication skills

• Create advertisings both via print and social

motivation

• Background in Human Resources, New Business networking

• Implementation of new programs to increase

Development, and Marketing

• Event Management and Promotions; Facility productivity

• Generate new business and increase profitability

Management

• Sales, Customer relations, Vendor Partnerships through client presentations

• •

Strong ability to execute based on strategic Organize special events such as trainings and

objectives open houses.

Education:

Hollins University, Roanoke, VA

• M.A. in Children's Literature with a concentration in Multicultural Literature and Theory

• Cumulative GPA: 3.6

Cedar Crest College, Allentown, PA

• B.A. in English and Secondary Education, February 1998

• Cumulative GPA: 3.26; English 3.20; Education 3.54

Certifications:

Indiana, Permanent Certification in Secondary Education English/ Language Arts, grades 6-12, Active

Pennsylvania, Permanent Certification in Secondary Education English, grades 6-12, Active

Teaching and Related Experience:

My work in the education field fostered my positive communications and relationship skills with peer staff,

administrators, and parents; developed my abilities to authentically interpret and report data; and, understand the confines

of budget management.

Operations Manager, Minds-in-Motion, Carmel, Indiana: October 2008- Present

New Business Development: created and implemented specialized programs to expand current client base

Human Resources: responsible for hiring, training, and daily accountability and management of staff

Patricia D Acker

18825 Wimbley Way, Noblesville, IN 46060- 317-***-**** – *********@*****.***

Marketing: created targeted marketing ads to enhance MiM programs

Communication: prepare reports, documents and other relevant research

Office Manager: responsible for all aspects of accounting and processing of monies

Private School Experience, Los Angeles, CA:

Samuel A Fryer Academy, 7th Grade English Teacher, 2007- 2008

The Curtis School, 7th and 8th Grade English Teacher, 2004- 2007

Public School Experience, Allentown, PA:

Allentown School District, English Teacher, 1999- 2004

Lehigh Carbon Community College, Adjunct Faculty, 2001- 2004

Honors:

Disney Teacher Award Nominee, Fall 2005

Sigma Tau Delta, English Honor Society

Newcombe Scholarship, Fall 1997

Certificate of Merit: Technology for the Classroom

Certificate of Merit: NASA Goddard Space Flight Center, Lunar Briefing

Professional Experience:

Restaurant and Banquet Manager, 1991-1998

Retail Management and Sales, 1988-1991

As an extensively experienced retail and restaurant /banquet employee and manager, it is my number one duty to always

be available for any task to keep the clientele happy as well as keep operations running smoothly.

• Operations Manager:

Scheduling of Employees for both daily service as well as events

Schedule training of employees in wine/ food

Implement policy to ensure a positive and successful work place

Inform and update employees about specific procedures to ensure event success

Accounts receivable

Client relations: create and implement events

Contact this candidate