Customer Service Administrative Assistant

Location:

Posted:

August 15, 2011

JENNIFER MARKO *** Walden Circle

Robbinsville, NJ 08691

*********@*****.***

Dynamic ADMINISTRATIVE ASSISTANT who utilizes creativity, teamwork, and

resourcefulness to develop working relationships which promote open

communication between departments and the efficiently operating front desk.

. Composed and alert administrative professional with 6 years of

experience providing cheerful customer service in demanding

environments

. Adaptable and computer savvy, proficient in the Microsoft applications

Word, Excel, Access, Outlook, and PowerPoint, in addition to Gmail and

all Google applications

. Advanced typing skills, capable of 97 words per minute with 100%

accuracy

EXPERIENCE

________________________________________________________________________

EDEN AUTISM SERVICES

Administrative Receptionist

September 2008-Current

EAGLE GUTTER SUPPLY

Administrative Assistant

October 2005-August 2008

. Tracks and reconciles purchase orders

. Provides support to executive staff

. Conducts reference checks for new hires

. Tracks employee time off

. Maintains confidential HR and health office files

. Compiles monthly client attendance and food records for the state and

enters in state spreadsheet

. Addresses parent concerns as presented

. Arranges assignments for employees on light duty

. Manages vendor accounts

. Schedules conference rooms for internal and community meetings

. Prepared and processed client orders in Orders Plus software

. Successfully clarified client questions using provided resources

. Oversaw database to ensure up-to-date customer information

. Recorded and carefully resolved customer service issues to completion