Manager Customer Service

Megan Potts

***** ******* ***** **** *******, VA

240-***-****

Objective Seeking a position in the Health Care field to further my

Education.

Qualifications

. Administration of oral and injectable medications

. Perform the procedures for rooming a patient

. Obtain the vital signs of a patient

. Proper positioning and draping for patient procedures

. Utilize medical terminology in written and spoken communications

. Demonstrate minor specimen testing and recording of results

. EKG/EKC skills training instruction

. Strong communication and interpersonal skills

. Computer literate; Windows XP, Microsoft Word, Microsoft Excel

and internet

Education

2010-2011 Boston Reed College, Wye Mills, MD

. Obtained a Clinical Medical Assistant Certification

Aug 08- Dec 08- Chesapeake Community College

. Continuing education to obtain a degree

Aug 07-May 08- Potomac College of West Virginia

. To obtain an AA degree for Nursing

Experience

Nov 09- Jun 10: Chester River Hospital Center Chestertown, MD

Unit Health Coordinator for the Emergency Dept

Duties include:

. Transfer of Patients to other facilities

. Documentation in Medical Records

. Answering phones

Dec 08- Aug 09: Cameron Glen Care Center Reston, VA

Certified Nursing Assistant

Duties include:

. Assist residents with activities of daily living (ADL) and

hygiene

. Assist in the maintenance of the unit to provide for a pleasant,

efficient and safe environment

. Follow resident rights guidelines including confidentiality at

all times

. Demonstrate competency in nursing care skills in order to

provide appropriate and safe care.

Apr 08-Aug 08: Applebees Easton, MD

Server

Duties included:

. Handling Money

. Customer Service

. Food preparation

. Taking Food orders

Nov 06- Aug 07: Laurel Lakes Foot and Ankle Center Laurel, MD

Receptionist

Duties included:

. Scheduling of appointments

. Answering multi-lined phones

. Filing charts

. Collecting co-payments

. Insurance verification

References

Rebecca King, Emergency Dept. Manager: Chester River Hospital Center

. 410-***-**** x5665

Norwu Howard, Jamestown Manager Cameron Glen Care Center

. 703-***-****

Deborah Nutter, Office Manager of Laurel Lakes Foot and Ankle Center

. 301-***-****

Contact this candidate