Post Job Free
Sign in

Customer Service Quality Assurance

Location:
8854
Posted:
August 15, 2011

Contact this candidate

Resume:

EDUCATION Kean University

Union, NJ

Bachelors of Science in Accounting, January 2011 Major GPA: 3.2

Middlesex County College

Edison, NJ

Associates of Applied Sciences: Liberal Arts - Business Option,

January 2009

HONORS Italian National Honor

Society

(Inducted April 2008)

EXPERIENCE Easter Seals of New Jersey East Brunswick, NJ

03/11- 50/11 Junior Accountant

Matched invoices to purchase orders and vouchers

Performed various data entry procedures to enter confidential

information into the company's database

Performed quality assurance for checks to consumers

Performed accuracies for customer service and accountants on checks

Assisted with the processing of accounts payable

Compiled W-9 forms for auditing purposes

Denville Scientific, Inc. South Plainfield, NJ

09/10- 01/11 Accounting Intern

Work directly with the Director of Finance in daily cash reports

Prepare monthly and quarterly sales forecasting analysis reports,

broken down by region and sales team Sales Analysis graphs for each

region and salesmen for quarterly forecasting

Prepare monthly and quarterly account analysis on specific income and

expense accounts, and certain accrual accounts.

Assist Director in insuring that all SOX controls are well documented

and signed-off on a timely fashion. Management report book for each

month and insuring all documents are complete with any backup

material, approved and in compliance with Sarbanes and Oxley Section

404 in regards to internal controls

Proficient with MS Word, Excel, and PowerPoint

Piscataway Township Board of Fire Commissioners Piscataway, NJ

03/09 - Present

Fire Commissioner Treasurer

Handle appropriation of taxpayer, municipal, and state funds

Share responsibilities for insurance policies, employment, and

purchasing of fire department assets

Work directly with auditing and accounting firms in respect to

budgeting and yearly audit

Understand New Jersey State Laws and Statues for daily business

activity

01/07 - 02/08 Use QuickBooks to handle all monetary business of the Board of Fire

Commissioner

TD Bank N.A.

Piscataway, NJ

Teller

Completed an intensive fourteen day training with certified

instructors

Trained in all aspects of customer service and organizational skills

Performed large monetary transactions in a professional and fast paced

environment

Educated on the many policies and aspects of banking

Entrusted with handling large sums of money

Trained in settling cash amounts in the vault at the end of each day

ACTIVITIES

Township of Piscataway Democratic Committeeman, June 2009 - June 2011

Committeeman for both local, county, and state democratic seats

Holmes Marshall Volunteer Fire Company, October 2010 - Present

Volunteer Firefighter

North Stelton Volunteer Fire Company, September 2001 - September 2010

Fire Captain (Jan 2010 - Sept 2010)

Fire 2nd Lieutenant (Jan 2009 - December 2009)

Volunteer Firefighter (September 2001 - September 2010)

Kean University Accounting Club, January 2009 - December 2010

Attended various career seminars

Met with members of the NJSCPA to discuss future career options

Middlesex County College Italian Club

Treasurer and Secretary (September 2006 - December 2008)

Organized various trips to historical Italian sites

Entrusted with handling all of the organizations funds

Responsible for recording minutes of club meetings to present to the

club advisor

Coordinated various fundraising events to fund group activities

Middlesex County Baseball Team - NJCAA Division, 2005 Season

CERTIFICATIONS New Jersey State Fire Instructor Level I, Certified Instructor

SKILLS Skilled with PC's and applications including: Windows OS, Macola,

QuickBooks, Microsoft Word, Excel, Outlook, and Power Point.



Contact this candidate