Customer Service Administrative Assistant

Jo Ann F Padula

**** *. ****** ****, #****, Tucson, AZ 85712 520-***-****

****************@*****.***

Skills

Typing (55wpm), Switchboard/Computer Operator, Outstanding Customer Service

(Awards)

Experience

Sears Holdings, Inc. Tucson, AZ

Technical Specialist March 2011 to July 2011

Telephone Customer Service

Arizona Consumer Direct Personal Care LLC

Tucson, AZ

Home Health Aide December 2009 to October 2010

Prepared meals for client

Shopped markets

Monitored medications

Macy's Department Store Tucson, AZ

Sales Associate June 2004 to December 2009

Sales, Customer Service, Cash Register

Inventory, Monthly Reports, Merchandising

American Airlines-SW Reservations Office Tucson, AZ

Reservationist March 1999 to November 2003

Reservations, Sales/Computer, Customer Service

Kelly Temporary Services New York, NY- Montvale, NJ - Newburgh, NY

Administrative Assistant April 1985 to October 1994

Statistical Typing/Word Processing/Marketing + Worked various positions at

Avon Research and Development thru Kelly. + Hired permanently at Avon, May

1988 thru September 1989

Cone Mills New York, NY

Greige Clerk July 1983 to April 1985

Instructed finishing mill on dying Greige goods + Priced dye lots and

posting invoices.

Kahn Lucas Lancaster New York, NY

Administrative Assistant March 1982 to July 1983

Posted daily cutting reports (Inventory Control) + Typed computer entry of

styles to be manufactured + Assisted Piece Goods Buyer + placed calls to

shop market.

Education

Board of Cooperative Educational Services Goshen, NY

Board of Cooperative Education Certificates: Travel Agency I and II (Sabre)

Grace Institute New York, NY

Grace Institute Certificate (Fashion Merchandising/Marketing/Interior

Design)

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